Zambrero Brickworks

I have been a regular customer, at this store in particular, since it has opened and unfortunately from last few visits, I will not be returning. Last night was the last straw when I received a burrito with STONE COLD ingredients (pinto beans, rice and meat). This has not been the only occurrence, however, this last experience, topped with poor customer service (from the short staff member working) is unacceptable. It is clear that the heated elements have been turned off prior to closing - not sure what for? Think some staff retraining on food health safety is in order. Some people just aren't cut out for customer service roles either which was evident - but food safety was my main concern here. Why am I eating warm ingredients that are colder than the fresh stuff?? Thank you to the lovely staff over the years - they know who they are but good riddance.

I’ve been visiting this Zambies few times. And so far when I ordered things the way the wrap it is abit messy and it tastes abit off not sure why probably because the wrap was abit overdone. Also I ordered a Big Burrito and it looks like I was given a regular size. It doesn’t looks like it was filled in propery and leaving me with heaps of wraps left to eat and it just didn’t bring in the apetite anymore. Definetly my lasts visit to this store.

Like others have mentioned, this place can be a hit or a miss. One of the girls who took my order seemed quite inattentive. Screwed up my order and then proceeded to give attitude, the f? Sometimes my burrito isn’t wrapped properly too. The last straw for me was when one of the workers was making a burrito and she used her hands to dust off the board next to her and then proceeded to make my food without changing her gloves. That was absolutely disgusting to see. I think management should get that checked out? Edit: Oh and please consider cleaning the place? There are too many flies man.

Me and my wife were there last night to grab dinner around 10:08pm 07/02/2022. We were served by a young lady. Who was way too rude. Hated to pack dinner for us. She was like throwing food in that takeaway bowl. No respect, she doesn’t know how to look after her customer. She has treated us with least respect. She was even commenting on us with her colleague when we were leaving. I couldn’t grab her name, as she didn’t have a name badge. All I can remember is she is probably around 5ft with ash coloursih hair. Will never go back there if she is there. I have been there heaps of times. Never had an issue.