Steak 'n Shake

The other reviews here are comparing this to a full Steak and Shake restaurant, which isn't exactly fair. This one is just a campus run Steak and Shake, so it's smaller, and you can't expect it to have the full menu of a normal steak and shake. They have set limited, set sizes for the fries, drinks, and shakes. For a limited menu though, it offers enough options. While there is the occasional less than enthusiastic employee, most are willing to help and are decently polite. With their pretty extended hours, it's a convenience to students that live on campus, such as south hall.

Mediocre. Both soft drink fountains were out of diet soda. And even the regular soda tasted strange. They were nearly out of milk for milk shakes. The meat portions on our burgers were miniscule. The staff seemed very disorganized, almost like they were drugged. For what we paid for our food, we should have gotten better portions and better service.

Very limited menu, prices are higher than usual. Hours are pretty terrible but at least it’s open a couple nights of the week which is nice cause everywhere else that you can eat on campus using the meal plan closes crazy early but it still closes really early for a steak and shake and the hours change wildly by the day of the week. 2 stars because at least it’s clean and the food is on par for a steak and shake

If zero was an option, my review would be that. The pop machine was out of everything but diet coke and ginerale. Out of ketchup completely. The menu items were sold out too! The manager was yelling at the other employees. There was a line and said multiple times they werent cooking any food until everyone ordered. Very frustrating and annoying. We had to cancel the order because it already took so long!

So we order 2 DOUBLES with no pickle and tomato...noth of them were SINGLES WITH EVERYTHING! COOKIE DOUGH shake ended up being vanilla...all 4 were vanilla and they were supposed to be KitKat, Cookie Dough, Oreo. An employee dropped a utensil on the floor...did t clean it! I'll NEVER go back to this establishment again..