New Ming Home

So I just stopped in New Ming Home to grab lunch today. The woman who works there seemed pleasant at first. I was getting some suggestions on what to order since I had never been there before & I wanted to try something different. During this time when I was almost done with deciding on my order another customer came in. She seemed very agitated upon entering, she only waited a few moments when the lady that works & or owns New Ming Home asked the lady customer if she had a pick up. She did in fact & then told me to hold on while she turned to take the egg rolls out of the fryer. I told the lady customer that she could go ahead of me & pick up her food & I proceeded to sit down & wait. After a few more minutes of waiting I went back up to the window to ask the lady worker if I could sub out two of the meats for two veggies in my meal. She told me I would have to pay $1 each per veggie. I was asking if I would have to pay more for them if I was removing two of the different meats in the dish, since the meat costs more then veggies. She tells me no I would have to pay the extra $1 each. Then the customer lady starts calling me a "Karen" & saying restaurants don't sub out items in a meal. She proceeded to continue to try & argue with me & validate her rude behavior saying she just got off a 12 hr shift & continued to speak & behave rudely to me. I called her out on her rude behavior & the fact it was uncalled for, especially after I was just nice enough to let her go ahead of me in line. The lady worker chimed in with the rude lady customer & then walked away yet again to work with the food & play with her cell phone. I was like wow I am not dealing with such uncalled for rude behavior from these people & left. If I could give New Ming Home a zero star ⭐ I would. That restaurant treats their customers like garbage, along with their patrons so I will never give them my money. I could not believe I just went into this restaurant to grab lunch real quick & was verbally harassed by another customer & the staff & or owner treated me poorly, as well, all while I was pleasant to them. Never again!

New Ming simp since Hawkins Plaza. Went in here on a whim then realized it was New Ming halfway thru my order an started asking them for autographs. Ate the egg drop soup and i cant stop thinking about it 5 days past. Beef n broc amazing. Pterodactyl wings amazing. Ribs was like super ribs. 11/10 will recommend. Super clean establishment. Sparkling. <3

Terrible customer service. They charged us for items we asked for but did not add to our food. The lady would not listen to me. She just said she would add extra vegetables to our next order ...and didn't care she gave us the other meal wrong....youtube how to make this food and save money. You gave us the wrong order and couldn't admit it!