Zaxby's

Apparently this location believes that merely swiping butter on bread constitute it as toast. Said swipe only covered 1/3 of the slice. I was honestly surprised they even served it to me. Neither side showed any indication of being “toasted.” Fries were lukewarm and the fingers were laughably small. Had the customer service been a little better, I might would have felt comfortable asking for a fresh plate. I took this one as a loss and a lesson learned. At the price point they are charging for a wings and things, one would expect decent food. I won’t return. Ever.

Would’ve gave this Zaxby spot a 4 star but due to how their employees are towards their customers when I’m there it’s hard to see past that. Their food is good and the atmosphere is great. And the person at the register is most of the time friendly. However it’s the attitudes of the young ladies behind the counter, that just kills the friendly customer service vibe completely. Otherwise, everything else of great quality, food, cleanliness, upkeep and timeliness.

I asked for 10 wings, I was told by Raquel that they did not have a order of 10 wings clearly it’s on the menu that they have a 10 wing portion. Once I showed the cashier she told me that they did have it on the menu if I paid separate for the sides which wasn’t a problem. What got me was Raquel (probably spelled her name wrong) still had an attitude I was pulled to the holding area after they gave me my fries and my order was wrong awful! After I complained the young teen she brought me some fresh fries and apologized i I feel that it was a cop out personally. They knew j would argue with a kid. So 30 minutes after my entire ordeal began I departed Zaxbys parking lot. Which is ridiculous considering it’s fast food (yeah right). Horrible service!!! Spend your money else where!!!