Carls Jr

There was a long queue to the counter. There was an order backlog visible on the screens inside the store. There was a long drive-through queue. You'd expect to be dealing with stressed staff. Nope, these people rushed from task to task (including table delivery) but never lost their cool, nor their professionalism. I'm disappointed by the wait that I experienced, but am very impressed with how the staff worked to bring waiting times back down. Perhaps the expectations of we customers could be managed by displaying the 'age' of the 'oldest' order in the queue on a separate display.

I am a full vegetarian, normally take aways do not interest me as vegetarian meals from fast food joints are terrible with no love or attention to flavor and sloppy ingredients. Carl's Jr Albany totally surprised me with an amazing vegetarian chick burger with real proper salad a plant base chicken patty and dressing that actually do complement the whole burger. I was that impressed I personally asked to speak to the young lady who made the burger, she had only started 3 weeks ago and was still in training her name is Maddison. Bravo Carl's Jr Albany 👏 👏👏. For an old school chef off 22 yrs to be surprised with a well balanced full flavor product made by the young hands of a trainee 👏👏. Highly recommend a must a must stop in and experience

This was my first time trying Carls Jr, will DEFINITELY be going back, the food was lovely and tasted like quality, I got 2 burgers, chips and a drink for 15$ which is crazy. The cheese was actually melted on the burgers for once unlike other fast food restaurants, the chips were nicely salted and the overall meal was absolutely amazing and filling. The service was crazy good, our server was super nice and even showed us to a table, next thing you know as soon as we sit down the food is being BROUGHT OVER TO US. Usually you need to collect it from the counter which was a nice change for me. The atmosphere is lovely too, the Albany branch has a-lot of windows with some decent scenery, the place was tidy with no food on the floor and no food left on tables, it had a nice layout and it wasn’t too busy. Definitely a new favourite and I will be going back, I recommend you try this restaurant if you haven’t already.

Clean and tidy. Excellent Service! and the staff here are welcoming and friendly. The order was so fast I think it's the fastest order I've ever received before. The cheeseburger however was a bit cold but still good tasty and all. All the rest of the food was fantastic. Extremely recommend this Carl's Jr has the best and highest standards. Never disappoints! 5+ stars definitely.

Went here for lunch and had the Alabama Big Eat, chicken burger, chips, onion rings and drink. The chips were not the freshed, and the bacon in the burger was a bit overcooked (as per the photo), but was still a nice burger overall. (Chicken is hidden in the photo). This is one of my favorite combos, with the onion rings a part of it.