Panera Bread

Had a nice little lunch at the local Panera bread near the hospital during a work trip. The staff were very nice, however, the food was just alright. They did a good job making sure the spaces were being cleaned as people left, which is something that was great to see! All in all, not a bad place to sit and get some work done!

If i could give no stars I would. I ordered at one of their kiosks that are barely mounted to the counter and waited 45 minutes for my food. My friend, who ordered the same thing, got their food within about 15 to 20 minutes and when I finally asked where my order was, they were rude and did not even try hard to look for it. When I asked again, they said they couldn't even find it in the system which is inexcusable. My card was charged so they should have offered to make me what I paid for. Do not go here for lunch or any other meal, especially if there's a rush because they do not know how to be polite or provide one simple service.

Stunningly bad service at this location. Cashier and food prep worker were all over each other while other food prep lady bragged about her private life. Order was wrong TWICE in MULTIPLE different ways. As I left, after going back for a missing chicken sandwich, I heard the food prep lady get angry that she wouldn't have anything free to eat tonight (now that I came back for my sandwich). She had set it aside by her personal belongings. Food was fine.

This was the first time that I've ever been to this particular Panera bread and the staff was very informative. Me and my friend were picking up food for a couple that had just had a baby and we were just being friendly and getting food for them so we didn't really know what to get.The staff was very informative telling us, describing the food, and being very patient with us; as we didn't know all the options that were available. The food is always good and so are the desserts I love the cookies.