The Honey Baked Ham Company

I was told to come here from a coworker while I was on lunch. I am very limited on time so I made sure to call ahead and see if they had the honey baked ham sandwich. He said they do so I called again at my lunch time to place a order. When I called the second time I was told they are no longer taking orders over the phone but they will be able to take my order in person. When I arrived at the store two employees told me they don’t sell sandwiches?? This was really frustrating and took a good amount out of time out of the only time I get to eat. This was my first experience here and I’m SO disappointed. PLEASE become more organized in the future.

The workers are so sweet and friendly :) The food is always fresh and made perfectly. My coworkers and I order from here quite a bit, we usually call in an order ahead of time and they have always it ready for us within 10-15 minutes which is perfect. We love honey baked ham! A great local business who appreciates their customers. Thank you!

Today 12/21/2021 at 3:00 PM I went to the Wolf Rd. Albany, NY.Location. I purchased 2 Boneless HBH'S (one 6 lbs. and one 7.6 lbs.) One Mac and Cheese side and One Walnut Cinnamon coffee cake. (TOTTALY OVER PRICED $23.50 and absolutly DRY and STALE)! I have been a loyal customer for many years. Today's visit was very DIFFICULT! Staff employee was not understanding anything I asked, therefore unable to answer, me correctly. An obvious language barrier, and it made me feel uncomfortable not understanding this nice lady! I spent $ 177.00. I feel blessed to be able to also purchase a HBH for my son and his famliy for Christmas. I am very dissapointed to have spent Money $$ on an expensive Coffee Cake for myself as a Treat and it's actually Not Edible :( I never waste my hard earned Money, like that! I wish I has chosen another option. Jo Anne

I arrived at 5:45pm to grab something to eat on my way home. I ordered a sandwich meal...which is supposed to come with a side. Didn’t receive that. And they close at 6pm. This might explain the terrible service I received. The cashier looked like she’d rather be at the dentist having a root canal. Sandwich was good. That’s where the two stars comes from. It’s just that you can get a lot more sandwich for the same price at many other sandwich places I’ve visited. Anyway, the next time that someone gives me a gift certificate to this place, I’m inclined to regift it. Probably to someone that I don’t like.