Rustlers Steakhouse & Grill

We went on New Year's Eve 2021 and had the most enjoyable meal. Entree was outstanding. Was left wanting more oysters. Both our steaks which were medium, and medium well-done respectively were cooked perfectly. Customer Service was 5 star with a real care taken to make sure we were looked after. Then Albany put on fireworks which started just after we left. What a fantastic end to 2021. Outstanding!

Flavour of the New York Steak (Medium) and the Meaty Pork Ribs were both underwhelming for the price, slightly dry as well. We did eat everything, however the service, sides and drinks were all great for the price. Cleanliness was worth noting, as it’s nice to see a clean kitchen with the dining area being thoroughly cleaned between patrons.

Have to edit my reviews now that I have been to Rustlers on a few separate occasions in my separate trips downsouth and I had varying degree of experience. 1st time I went there for dinner was absolutely amazing! I had sizzling garlic prawns as entree and a very yummy steak, 5-star service and great beer. I hadn't been back to Rustlers since 7 years ago so it's a great feeling to be back again and had the same amazing meals. HOWEVER, a few weeks after that, I went back to Rustlers again on my next trip for a takeaway. I was very excited to tuck in to the same deliciousness...only to be massively disappointed when I opened the packaging to discover a very sad-looking steak. Compare pic 1 with pic 2. I get it that maybe it's a takeaway, but still the meat was very different from the one I had before. The last time I went to Rustlers was just last week for lunch. I actually had a booking that day for dinner as well, but I suddenly had a craving for pork ribs at lunchtime. But unfortunately, I didn't like the pork ribs at all. There's no sauce whatsoever other than what was given in a small container. I was imagining a nice pork ribs dressed in a sweet sticky sauce...but instead it just came looking like a big blob which to be honest, was rather disgusting. See pic 3. Not appetising at all, but since I had to pay for it and I didn't like wasting food, so I tried my best to eat it. At least the meat was soft...but once again, the lack of nice sauce was quite unbearable. After that lunch, I actually felt sick and it totally killed my appetite for eating meat again on that day so I cancelled the dinner. So overall I had to downgrade to 3 stars due to inconsistencies. I so dearly hope I'll have a good dining experience again in my next visit cos I do miss the experience on that 1st dinner. Next time I'll stick to ONLY what I had on that 1st dinner and dining in.

How wonderful to experience service how it should be! This restaurant is bucking the Pandemic trend where we no longer expect good old fashioned service! The staff were all very friendly and attentive. Our food came quickly and was delicious. Steaks were cooked to perfection. Our little one was given a great little activity bag which kept her busy. We couldn't be happier and can highly recommend Rustlers to Albany locals and visitors. Well done to the management and staff!