Jorge's Mexican Restaurant

Atmosphere is fun and very Tex-mex. Food looked okay, I ordered the Mexico Lindo Nachos. I got more chips than any toppings or queso, food wasn’t seasoned well. Looking at everyone’s meal it all looked okay, a guest in our table got the wrong order. It’s Saturday, which is understandable for a busy night at the restaurant but our party was sat next to another table about 2 feet away from us. I’m not wanting covid restrictions and social distancing, but getting up to leave was difficult and we had to inconvenience the party that was sat next to us to make room for us to leave. Service was good and house cocktails were great! Just disappointed at the food and the spacing/atmosphere in the restaurant.

Very nice over the phone and accommodated our party of 15. The waitress, Kylie, was attentive and did very well despite having too many tables. She had our 15, another 4 top and 2 more 2 tops. Then they gave her another 10 top after our food came out. I'd recommend a server assistant to maintain chips, salsa and non-alcoholic drink levels during the weekend rush. Food and margaritas were great!! We'll be back!!

The server was great and the food like always taste great but I had the worst customer experience today with the manager ladies. I nicely asked for a bag of chips before leaving since we have been eating there but I already cashed out. She said it would be $4.99 charge. With a questionable look on my face I politely ask why? She said it's because we will need to order food to go to get chips. I told her we are already customers but she still said no. That part didn't upset me when the older woman called over a younger lady and as she explains to her what my problem is I told her no ma'am that's not how it went.. she signs at me shrugging her arms and throwing her hands at me upset because I'm just another complaining customer. The other lady says the same thing about being charged since we already checked out. She never said I'm sorry with grace and try to offer me a good customer experience she then just walks off like I'm just a horrible person. I never once raised my voice, never cussed or never yelled. I was treated with such disrespect because sitting close to the cashier station I kept seeing other employees looking at me while the first lady manager seemed to be like she was telling them my story. I felt like some awful person just trying yo get free food when chips are already a free item. I have eaten here for the past 2 1/2 years and today I'm sickened by how I was treated and I'm sure the manager or owner won't care about my review which is even more disappointing. I recommend this place but order food before checking out or they'll charge you extra for everything and won't have any slack to your needs but will treat you like you're a complainer.