Lupita's Grill

Visited this place on my way to Houston from Colorado, had been here a few years back when I lived in Amarillo and the burritos for Verde are always bomb, however the customer service has diminished greatly, the lady in the back making my burritos messed up and was telling at the girl at the register in Spanish, I was like chill mam but she was very rude, the cashier was embarrassed and end it up giving me the food for free! All in all great Verde burritos, but horrible service, I feel bad for the young cashier.

When we decided to take this trip from Tennessee to Texas we literally budgeted money to eat lupitas breakfast burritos at least 3 of the days we were here. And we did. Best breakfast burritos in the panhandle. Beast breakfast burritos on all of i40. Whoever makes their hot sauce is MAD! and I love her.

Waited a whole 40mins for my food and never got it. I understand, mistake happens but what makes me the most angry. Is I told them I only have a hour lunch and they had me waiting for nothing. So yes I left with no food. Most place offer a discount or something to make the customer happy.. They couldn’t do nothing but look at me like it was my problem.. well I’ll take my money somewhere else.. Management needs to step it up nothing but bad reviews

I keep giving this location a chance because my mom comes to visit from Dallas and LOVES their burritos but EVERY SINGLE TIME we order from there, our order is wrong when we get home, or they're out of something or they're rude....and it's usually a combination of all three. I don't like to leave bad reviews, I usually just go on with my day but these people shouldn't even be open anymore. There's always an issue, every single time. I'm honestly just so sick of the hateful attitudes and the lack of care that they have for their customers. What a joke.

The food is always on point and will continue coming back. However, they need to work on coaching there servers so one has consistent quality service and keeping the dining area clean through out the day. And the hours of operation but that's just personal, however, I would get the breakfast burritos if they opened before 8am.

In spite of the humble digs, you will find some talk tasty Mexican food here. The home-made tortillas were delicious. Very fresh tasting salsa. The staff tried very hard to keep up with a rush of customers and didn't do too bad of a job at it. The kitchen looked quite clean. There is a bit of room for improvement on the environment, though.