Pizza Hut

I am very disappointed with my food. I ordered a large pizza and wings.The food took an hour to arrive and at that was cold and you could tell the pizza was sitting there a while. Although the wings were cold as well they tasted fine is it fine after they were warmed up. Is. The pizza however tasted weird and wasn't fresh at all. I called to complain and see if I could get my money back, since it tasted horrible and no one is going to eat it. I only asked for my money back on the pizza because the wings were decent. The employee Darby said she would give me a $15 credit to order food again. I appreciate the offer but I advised her I prefer to get the credit back on my card. She argued with me that she cut the pizza herself and said it looked just fine. I told her that The fact that it even took an hour to get here and it being cold is bad enough. I definitely understand sometimes they could have busy times or not have enough drivers and the wait time is long you get an approximate time of delivery and I was willing to wait but I would have expected it to at least be warm! The employee had a bad attitude and made it seem like I was in wrong for my dissatisfaction! Smh

Who ever takes your order phone orders. You need to retrain her or get rid of her. She had one excuse after another not to take an order or deliver. What a wast. Never had any issues what so ever with any other Pizza Huts at other locations. Update: $40 goes to your competitor Domino's few blocks away.

Don’t keep site updated on what they do have or don’t have. I don’t paid 30 plus dollars and get a call a couple minutes after my purchase they don’t have item. I ask to speak to manager and “Paige” was rude about it, I can hear her saying that I didn’t want to wait on hold. No , I wanted to be told if I could just go to another one and she made it a big deal over their items not being updated online .. RIDICULOUS

This has been the 3rd time I have placed orders online to get told its a 3 hr wait. But when my pizza order has arrived its cold and definitely looks like it's been sitting there. When try to talk to Manger I get hung up on or to inform about cam it be fresh its "yup with attitude " than just keeps getting worse with customer service at this location with phone and delivery 😒 its like don't care about service just want the money($tip)