Chili's

I am giving 1 star because I cannot give “zero”. My family and I went on Thursday night about 7pm. The host told us it would be about 20 minutes. There were 6 of us (3 children) so I understood as they seated several couples ahead of us. After we had waited over 30 minutes a group of 5 adults came in, gave their information to the host, and began waiting as well. After about 10 minutes a staff member, perhaps manager, went to talk to the other group of 5. She apologized for their wait and took their drink orders. Then, in what felt like just a few more minutes, proceeded to seat them before seating us. Our little ones were tired of waiting and hungry. We left. We drive to the Plaza Restaurant on Soncy, were immediately seated, and received great service and fantastic food. I have already told 3 of my friends and plan on telling more. We will never return to this establishment.

Entirely too slow considering how dead it was. Our server was nice, but not wonderful. Food was not great. I guess the chili's franchise, like many other restaurants after covid, has really gotten run down. It was a Saturday afternoon at 2pm. There were 2 adults and 4 kids. We were there for 2 hours, and many things were forgotten. Disappointing.

Don't normally do a low rating on places but this was by far the worst if I could go negative star I would my dads chicken tacos looked like tuna my nachos looked and tasted like it was scraped off the road and the chips came out covered in grease and tasted like rubber. To end the night our waitress made the comment "we took care of the meal but not the tip don't forget it". This was my absolute worst experience in all the years i have gone to chilli's. What a disgusting turn of events. Tips are earned not given to rude people for service