Starbucks
3240 S Soncy Rd, 79124-2012 - Amarillo
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Kontaktinformationen
📞
Telefon:
+1 806-352-7695
🌐 Website:
https://www.starbucks.com/
📍
Adresse:
3240 S Soncy Rd, Amarillo
📷 Fotos (11+)
+3
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Google Bewertungen (8)
I don't normally do many bad reviews, but sadly this one deserves it. My drink was ready and sitting on the counter, and they didn't hand it to me. It was watery and melted (iced drink). I literally had to stand at the counter to get it, if I hadn't gone up they wouldn't have given it to me. Every person who was in line after me got their drink first, and mine was sitting on the counter waiting and ready while they received theirs.
Not great customer service either.
And no, I wasn't going to back to get another drink and receive the exact same service.
But that is what I get going to a Starbucks.
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Google
Had a wonderful experience here this morning! They were training someone on bar but despite being new she was still quick and our drinks were delicious. It was very clean and everyone was friendly when they welcomed us in.
Google
This location is great. The staff is friendly and helpful. But please get the property manager to fix the huge pothole in the drive thru, this is the only reason I won't come back. You need a 4 wheel drive vehicle to get out of it!!!!
Google
I got beyond customer service this morning by Jayden! He was friendly and the fact he ask about my day and was talking to me about it while he was working getting my food ready WOW! He just made so easy and was able to handle everything with a big smile 😍
Google
The barista at the drive thru handed me a coffee and the lid wasn't on tight, so it spilled all over me. Mistakes happen, right?! Not even an appology for handing me an open coffee and spilling it on my clothes. She tried to pretend it didn't even happen. I don't expect much, but an apology for a clear error is such a simple remedy. Instead, I'll be calling corporate now and I'll let them sort out the complete lack of human decency.
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Google
Bad service. I go to Starbucks on a very frequent basis and this is by far the worst one I've been to. The staff was unfriendly and completely unaware of how to play the games in the app and not willing to learn either.
Google
The workers were incredibly nice, but for gawds sakes, there were only 3 of them for an incredibly busy store. Get these people some help. I waited 30min for an online order. If you dont have the help then update the app to have accurate ready times. People take things out on the workers that are out of their control. And I could have been doing something else other than waiting, the entire point of online ordering.
However Im contributing this to company failing both employees AND customers.
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Google
Amazing customer service! This is the place to visit in Amarillo for coffee! The new manager and her team have really done a great job of creating a fast paced and pleasant drive-thru experience!
Google
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