Wendy's

We should've read the reviews before coming here. We just wanted to pickup some food after a long day of traveling. As soon as we entered the drive through, we were informed that they ran out of all meat except chicken. So we decided to order chicken sandwiches. When we pulled up to pickup our sandwiches, the female cashier barely extended her arm to hand over the food and the bag dropped on the ground. Luckily the sandwiches were fine but the fries spilled everywhere. The cashier slammed the window shut and ignored us. This kind of behavior is appalling and unacceptable. I would NOT recommend this Wendy's to anyone, local and those visiting. I really hope Wendy's management reads these reviews (it seems like dropping food is a recurring issue at this location) because this has to stop.

I have issues with this Wendy's. They are always out of items. The computer is always down. Sometimes the beef is under cooked. That's ok, I like a little red in my steaks. The non-cooking side of the kitchen is always a mess. With that being said, for the most part the staff has been friendly and works hard to get the orders right. But, It seems that this Wendy's is always in some form of chaos.

WORST Wendy's I've ever been to. The workers were rushing everything and didn't even tell me that that my order was done. We ordered a lot of food, thats why I was waiting for them to tell me that they were done with our food. But instead they just gave it to us and didn't even say anything. The worst thing is, I've been calling their names for the past 5 minutes too see if we were done but the man that was next to the window can clearly see us and still didn't even answer. I also beeped the car and still no one came. So I just left them. TERRIBLE customer service. I wanted to speak to their manager but nobody answered me and just left me outside waiting for nothing. And when I opened my food, it looked so bad and everything was everywhere.

Customer service. Is lacking here bad. If you don't like dealing with the public. Then don't work in customer service. From now on. The only reason I will visit your establishment. Will be for door dash only. Very rude staff. And then employees . Just hand you your food. Without being friendly at all. I get it. Minimum wage job. But is that my fault. You choose that kind of job ? No. So district managers . You should do a undercover boss sting at this place. And try and fix it. Or before you know it . Your getting shut down. Worst experience ever. !

It was obvious from the first moment our experience was going to be a struggle at this establishment. Not all Wendy's are created equal. Out of the gate took forever to order. The staff informed us they only had 2 sizes of frosty, Jr. and large. Then they forgot half our order. Then the Fanta had no syrup. I might consider it a new employee training issue, but too many things didn't add up. I suppose that's why there were only a few people there. Giving 3 stars for service because cashier gave us an extra frosty for free.