Pizza Hut

I tried to order the Detroit style pizza from here twice, the first was terrible was just a regular pizza with sauce and that was it and was thinking it was probably just ingredient shortage so I didn’t worry to much about it, but I did it again and it’s the same thing, I tried to get my money back but they just hang up on me and transfer me to other places not even in state like what? But I would highly recommend not ordering from this specific place, also the breadsticks I got were cold and the marinara sauce was ice cold as well.

We love to order from here, but if you buy anything on the $5 line up they ALWAYS FORGET IT!! We have to wait for them to go back and get the rest of our order EVERY TIME! They need to work on reading the receipt and getting the order right the first time. Other then that the store has great deals and good pizza on a budget.

I've never had an issue with pizza quality but the store could use some attention as far as cleanliness and staffing is concerned. From my own experience it is impossible to reach this store via the phone if it's after 10pm. I placed an online order for carryout and forgot to tip so I tried to call them in order to add one on and never got through to a person. I was on hold for over an hour. This is not very professional and very frustrating.

We ordered from this location while staying in a hotel in Anchorage. We received half our order with the wrong soda. I called back to ask for the rest of the order (I ordered on their website but the driver was DoorDash I guess so he didn't know what I had ordered and could not help me) and after being first hung up on, then left on hold, finally got ahold of someone and requested they send us the rest of our order. So they did but we got an entirely different person's order-none of what they sent was part of our original order. I called again and they left me on hold. So I called again and they did not pick up. Wondering if they were avoiding me since I had already established they had my number on caller ID, I used my husband's cell phone and they picked up immediately... which makes me think they were indeed ignoring me. I told them it was 10PM, and we were tired of this (we'd ordered for the first time two hours earlier) and just to refund me for what we didn't get. They said okay and that I would see a credit in 3-5 days. It has been 11 days and I have not seen a credit. I haven't decided if I want to just give up so I don't have to deal with them again or not. I am not a person who is rude but this was super frustrating. I would not recommend this Pizza Hut. They didn't seem to have any idea what they were doing.

When you use a service like door dash the quality is poor in comparison to someone you employ and they want to do good for your company and honestly when paying a 5.99 delivery fee for you to sublet the job out is a disappointment. This is the second time this has happened while ordering and I will no longer be using you for any delivery and use a competitor. I will continue to come in when I can, but I no longer trust you delivering my pizza.

My previous order was flawless. Yet somehow today was a completely different experience. 3 stars for the pizza, if you will, looking like something edible. It looks like it was left in the oven to overcook, then got stepped on and put in the most disgusting box they could find. Finally, the "seal" was strictly ornamental and was hanging on for it's life. I threw it away because I did not trust it. $23 tip well spent? No, and that's my own fault.