Zoup!

The woman working the counter was incredible! Friendly, kind, and accurate. I got a 32 oz lobster bisque. It's a lil pricey, but worth it. The broth is delightful! The lobster (and shellfish, according to their website) is a little bit chewy, but there's a LOT of it. Awesome! A lot of places have, like, no meat in their bisque. Not the case at Zoup! The other item I ordered was their 1/2 Cali Chicken Sandwich. It was kinda disappointing. It was virtually all bread (see photos). The first two bites were bread and bread only (not an exaggeration). I don't think I've ever been served a sandwich so skimpy. It was also missing the white cheddar, and that was one of the deciding factors when I choose my meal. The nearest Zoup! is 30 minutes away in good traffic, and I'm a single mom on a budget, so it's kind of a treat to myself when I'm nearby this location. Today was definitely disappointing. Ultimately, will I be back? Yes. The bisque and staff (ESPECIALLY the staff!) will get me back in the door. However, if my sandwich is a representation of the rest of the Zoup! menu, I can NOT recommend it. Final note, while my friend and I were eating outdoors (it's great, because the tables are covered), an older woman in a wheelchair approached the door. My friend quickly went over and opened and held the door for her. Had my friend (or anyone else) not helped her, she couldnt not entered the Zoup! location. It's a heavy door. And she couldn't reach the handle.

The restaurant across the street that we originally wanted to go to was closed, so we decided to try this. We were very disappointed. The tables were dirty and very expensive for what you get. Not worth the money. The size of the sandwiches was small, the soup was small and bland. The pop was extremely flat, not a single ounce of carbonation in any of their choices. We ordered grilled cheese dippers and they gave us a literal grilled cheese to cut up ourselves. The restaurant was short staffed, but the staff was nice. The only plus. Thoroughly disappointed.

Even if you think you're not a soup fan, you should try Zoup! They have hefty portions (including sandwiches and wraps) of soup that will leave you feeling satisfied and happy that you're eating healthier options. They even have vegetarian and vegan options. In fact, I tried the Lemon Roasted Vegetable Broth Bowl and it was not only SO good, but SO satisfying and filling. Polite staff, well laid out with attention to detail. 5 full stars.

I really like the lobster bisque. This location had been very slow and service had been lacking. It appears they hired a manager who has been working very hard on improving service and wait times. He has been doing a great job, the service is now up to what I would say is acceptable. We were able get our lunch along with the others in the lunch rush quick enough to still have some of our lunch break left over. First time in a very long time since.thatbhas happened.

I went and they were closed on a Monday at 4pm. The online orders were not shut off nor was anything posted about this online. You’d think they’d let people know they’d be closed in advance since we are in a society where gas is almost $6 a gallon but I guess we can’t all have common decency. Update: it’s a week later and they still are not open. If you refuse to be a business then you need to shut down.

I was a restaurant manager for over 25 years. Restaurant openings were hard during normal times. I think you're doing a fantastic job despite some of these comments I have read! People have no patience and feel like they are the only ones on the planet. I wish everyone would work in the service business in the current climate for one week and maybe learn how to treat your team members! Thank you to all of them and to you for showing up every day and providing exemplary service and food to everyone who walks through your door.