Del Taco

Horrible service and brown lettuce!! Ordered our food and did not get the order read back to us or a total. Got to the window and received a total (paid) but still no order review. Was told to pull up by the front door and the manager would bring our order to us. We received only a receipt at the window. Manager brought food out about three minutes later but no iced tea. His response “it’s still brewing and would be at least another minute”. We checked our order after he went back inside and found we did not receive the large order of fries we ordered. The front door was locked so we had to wait the two or three minutes for the manager to come back with the iced tea. We told him we were missing the fries and he said he’d be right back. After ANOTHER TWO minutes he came back empty handed but said “it’s okay cuz she didn’t charge you for them anyway”. I responded “it’s not okay because I wanted them”. The manager said “you’ll have to pay for them”. I responded “here’s my card”. Then the manager said “YOU HAVE TO GO BACK THROUGH THE DRIVE THROUGH!” We left and will never go back! I’d rather drive to Arrowhead then use my local Anthem Del Taco!!

Honestly the best experience at a Del Taco I’ve ever had. The employee who took our order sounded very happy to be there and made sure the order was entirely correct before giving us a price. Their lobby was closed unfortunately but the cashier told us they were understaffed. I could see inside that they only had the cashier and one cook and both of them were running all over the place, making sure it was okay. Everything was hot, and tasted good. I had a small wait time in the parking lot of 5 minutes but other than that, completely perfect. Had an order that was almost 58$ . Thank you so much!!

I realize Covid really hurt the fast food industry, it’s tough to get people to work. I have given this establishment a chance time after time, the last 5 out of 6 orders have been way wrong. Not just a little bit completely upside down. Ask for a Diet Coke I get cherry coke, ask for a taco I get a burrito.I think at this point corporate needs to seriously think about closing this location, it’s embarrassing at this point and I take no pleasure saying this..

FYI they are only doing drive through at the moment. We ordered ahead online then walked up to a locked door but all we did was call to let them know we’re here for our online order and they came out right a way and brought it to us. Only thing I’d suggest is getting a bigger sign that stands before the doors on the side wall exclaiming in large print that they are only open for drive thru and online ordering.

So this place is horrible do not go here under any circumstances! They couldn't even make a burrito correctly number one; number two they tasted like complete garbage. And then when I just got simple chicken fingers and french fries for my kid there was six french fries in there. The guy gave us attitude in the Drive-Thru when all we were doing was coming to pick up our order and then gave us even further attitude when all we ask for was a cup of water and then he just gave us a cup of ice. Mighty mentioned that it is also Father's day and this is what my husband wanted for Father's Day and this is how we were treated. Then we went to eat outside there and outside was disgusting and I had to clean it up myself okay not a big deal if they hadn't completely messed up our order and gave attitude. By far the worst del Taco I have ever been to!

Zero stars needed. Burritos made like a 2 year old. Every ingredient just squashed into its own compartment instead of spread out length wise...ya know...like a burrito should be? Dining room closed so had to order online. Whoever this guy was gave attitude from the start and I had to ask twice for a cup of ice water, cause he gave me a cup of ice only first. So we sat outside and those tables were gross. One table is missing two chairs so it just has the metal arms that hold them sticking out. I don't understand how hard it is to clean outside when the DINING ROOM IS CLOSED for what, months now?