Johnny Rockets

I would have given them less if I could. my husband children and I set there for 10 minutes without so much as getting menus!! When we asked for them they finally gave them to us but no one ever offered any assistance.. water... mention of specials .. napkins... ANYTHING!!! .. A few moments later a woman with three girls came in and sat at the counter right next to my kids .. THEY HELPED THEM IMMEDIATELY.. and ultimately watched my husband and kids walk out ... I stayed behind to ask for the managers information.. the employee that came from the back room was not aware of what was going on.. was apologetic and appeared to be sincere (I genuinely appreciated that .. Thank you Lorenzo) .. needless to say the manager didn't answer when I called but we'll see if I get a return call.. total thumbs down Johnny Rockets ... I hope corporate sees this review! On a side note .. I'd hate to insinuate that we weren't helped because we BLACK .. but .. the mom & girls that came in weren't and were serviced with no problem and are still probably enjoying their meal while we're trying to decide collectively on another place to enjoy dinner together .. 🤷🏾‍♀️

Tiffany C. and I came here for lunch last week after watching "X-Men: Days of Future Past" at AMC. It was a little late for lunchtime which may be why the restaurant was completely empty except for two other tables. I had never eaten at a Johnny Rockets before and Tiffany was in the mood for a burger so we ended up here. We were quickly seated and given menus. Since this place is known for their burgers, that is what we both got. Their "famous 1/3 lb hamburgers are made with 100% fresh, never frozen, all-natural beef seasoned and made to order" and come with a side of salad or fries, and you can substitute sweet potato fries or onion rings at an additional charge. We got the following: (Tiffany) ROUTE 66: This favorite is named after the iconic, carefree, American Highway. Swiss cheese, grilled mushrooms, grilled onions and mayonnaise. With side salad. -- I think Tiffany liked hers. The salad didn't look so great, and she only ate about half of it. But she did like the burger and the mushrooms in it. (Esther) BACON CHEDDAR SINGLE: Smoked bacon, double cheddar cheese, iceberg lettuce, fresh tomato, white onion and special sauce. With Sweet Potato Fries (natural sweet, crispy and savory). -- I liked my burger, but it was not anything special. I would take In-N-Out or McDonald's over this burger any day, but I'm glad I tried it out. I liked all the ingredients and the sweet potato fries were good. They gave me a small bowl for ketchup... and they drew a happy face with ketchup in it so that was cute. There isn't much to say regarding service. They checked up on us once and that was it. But we didn't really need anything, so that was fine. The food is a bit pricey considering it's not that great, but I guess you're paying for the retro ambience? Glad I came once but I will probably not come back.

Came in yesterday night for take out. The girl named jasmine took our order we order chili cheese fries and some tater tots of bacon and other stuff so when we got home our chili cheese fries were missing and she gave us pulled pork instead of bacon. It was very expensive so I was very upset that this happened. I will not be returning to this restaurant. But one thing I will point out the gentleman I spoke with on the phone apologize so thank you for that.

This JR is located inside this beautifully designed shopping mall. It is on the righthand side of the food court if you walk from the cinemas back towards JCP or Macy. I come here to get their excellent hamburgers and fries. Their contemporary brightly lit interior gives off a vibe that is both futuristic and nostalgic. Its like a remake of a diner from Happy Days or American graffiti. Keep it simple: eat, sit back, and enjoy. For the kids, there are some electric coin operated toy stationary rides around the corner (see photos).