Whataburger

Newly-rebuilt store looks great. Food is very good, too. But... Whataburger is a legend around these parts, and has a well-deserved reputation for quality fast food that's cooked to order. Today I had a Whatachicken, and it was really good. Hadn't had one in a while, and I've been missing out. This location is a good one, and now that it's been rebuilt, it's bright and inviting inside. But I have to ask... When training employees, why is it so hard to teach them to say "Please" and "Thank you"? Guys, good food isn't enough. I can go to any one of zillions of choices, and I prefer people who treat me like they appreciate my business. Maybe it just one of those things, but today's service was pretty indifferent. I'll be back to this location, no doubt, but it doesn't jump to the top of my favorites list.

First time at this location. First time dining inside one. My other experiences in the Allen area with this chain were disappointing. The food had cooled off too quickly from the drive home after we picked it up thru drive thru. This was much better. Everything was hot and fresh. I liked the tableside offering of the condiments. The Spicy Ketchup is GREAT! Had a Double Cheeseburger. Nice and hot. Gave the extra tomatoes to my wife. 4 were just too much for me, but she enjoyed them. I would return if I lived in this area. My try one of thr new ones they have built in the Kansas City are when I return home, just to compare.

Soon as I walked in for some reason (I'm not sure if it was shift change time or what) there was what seemed to be an astronomical number of people in the back it was very crowded there were four registers and each register had a person add it plus to standing behind not a single one greeted me once I did place my order I was given my drunk promptly but it was five minutes later before whenever I was standing at the counter before somebody in the back finally noticed me as there was nobody at the counter or anymore asked if he could help me I told him I was waiting on fries he immediately gave me my fries should not have had to wait more than 5 minutes for a large fry when there was easily over 20 people in the back and there was only two cars in the Drive-Thru and nobody except employees on the dining room...