Mcdonald's

On May 31st 2022 I came into this McDonald's establishment and used the self serve Kiosk. It is the 2nd time I have used the self serve Kiosk with BAD RESULTS! I ordered a medium fry and waited well over 10 mins and not a crowd. This is the 2nd time I have had a bad experience at this McDonald's. Never again! AWFUL customer service!

I’ll make this easy and simple the hispanic woman I believe she’s the manager has some type of anger issues or something is wrong with her. My nephew and I went to get some smoothies from this location and she aggressively threw the straws on the counter and one of them fell on the floor and she didn’t even apologized. When I told her to give us new straws she refused to give us new ones , after that she started yelling at us in Spanish, my nephew is 6’1 and he’s 17 , I told her to show some respect to her position as a manager, she told us to never go back there . I heard a lot of bad things about this restaurant at this location but I thought they were just rumors. My parents are both lawyers they’re already getting in contact with McDonald’s corporation.

I was there with a couple of friends at 10:30 at a Saturday night. The shift manager was making fun of a special needs teenager and he got scared and ran away out the store. He tried coming again inside to use the restroom and the employees including the female shift manager wearing a gray shirt scared the teenager and he ran outside again. My friends and I were ordering and we told them to stop making fun of him and it’s not right. We ended the order and left because of this experience. They then proceeded to mock us and saying “bye bye” and saying some words in Spanish.

Me and my friends came at around 10:30 at night to get some food and a special needs man walks in and walks towards the bathroom but the workers started screaming at him and making fun of him. He looked very scared and they kept screaming at him. We told them that they shouldn’t make fun of him but they said they weren’t and started laughing. Don’t come here Don’t recommend NEVER COME HERE

Ordered Breakfast from McDonald's via Grubhub. Besides the high delivery fee Grubhub selected a location nowhere close to me (10 minutes away by car) and then promised it would get to me at 8:20 AM to 8:30 AM. As I ordered it at 8 AM, I somehow doubted this. Unless McDonald's was going to send me pre-made food it would take some time to cook everything and find a driver. I had ordered Big Breakfast with Hotcakes with extra scrambled eggs, extra sausage, and extra biscuit, with a Medium Sweet Ice Tea. The driver appeared on the Tracker about 8:03 AM and I wondered if that would be my driver. Drivers have a habit of appearing and then disappearing when they decide they don't want to do the job. The driver made it to the McDonald's after 8:20 AM so of course the Estimated delivery time changed. But it always does. Not pushed back too far - but when the food was picked up Grubhub said the time of delivery was now 8:30 AM to 8:40 AM. Also noticed that this location was below a four star rating on Google Maps so I was a tad worried. Seemed the complaints were mostly about service and manners and not about food so maybe I was be okay? It arrived at 8:34 PM, not bad, and looked well packaged. The driver was also polite. The food was still hot, but for the hash brown, and was tasty. The tea was good, cold, and they didn't put in too much ice which is also good. More tea for me. I have to say, for this location, a five out of five.

I really am a patient person and I'm not one who gives bad reviews but this place is Horrible! Bad customer service accompanied by rude staff is what you get served with! I went there to grab coffee and read my book. It wasn't even that busy and I was told to wait to get served, I didn't mind so I waited. Then one of the staff came and was like move to the table that is for single people, with no please or excuse me or anything. I thought a large group came in and I was taking a whole table, considering the space they have. But no, she just wanted to move me and while I was waiting on a child in front of me to move she stood by my side and said "well what are you waiting for?" I just said to her, that she doesn't have to be rude and went to another sit. Promptly she started saying things to her coworker about me in Spanish. First of all I do know enough Spanish to hear her say what she said. Second, there is this thing called instinct! You can say anything you want with whatever language and you still know that it's about you. It is not fair to be disrespected regardless of the circumstances and especially when I'm being extra patient with you.