Panda Express

I went inside the restaurant to place an order. There was only 1 car in drive through and NO one in line inside. I walked up to the counter and waited couple of minutes as 1 lady prepared an order for drive through, 1 other lady was prepping food and talking to another male that was standing there with his arms folded doing NOTHING. There was another male near the back of the kitchen that appeared to do nothing as well and NO ONE ever even acknowledged I was standing there. I have ZERO understanding & tolerance for poor customer service - so I left. Because I’m aware that things aren’t always as they appear, I could let the 2 guys standing there doing absolutely NOTHING slide but the fact that the store (besides 1 group that was already seated) was basically EMPTY, they weren’t busy and I was the only 1 standing in line - right at the counter without so much as a “We’ll be right with you.” Needless to say I left without purchasing the 2 meals I went in for & have no intent to patronize them in the future. This was my 2nd time in this location with poor customer service.

First time experience. I ordered multiple dishes. Panda Bowl, Plate and the Bigger Plate. Various menu items today I've never seen. You are able to sample whatever you like. Food was constantly being out out fresh!! They provide mobile/ online ordering. There was a Doordasher in and out to deliver food. Staff was able to service drive thru and the counter effortlessly. Staff member Ricardo NAILED IT!!! OUTSTANDING service and thanks for making experience awesome. Got home and food is still hot and taste good.

This location closed everything down at 9pm when they close at 9:30pm and proceeded to tell me they close at 9pm and only had orange chicken and fried rice. I called to verify and said they close at 9:30 and asked why are they closing down early at 9 like they told me in person. The person didn’t have an answer and I asked for the manager and they said there was not one on sight. Horrible service and how is there no manager there?(photo was taken at 9:05pm. Main lights off and chairs up. Only lights near the cooking area were on)