Bruegger's Bagels

I ruined a pair of pants shortly after I took the first bite into the oil slathered soft crunch and pillowy body of the incredible bagel shell. Then my taste buds made acquaintance with the myriad of beautiful ingredients tucked in and slumbering between the perfect guardians of bread. I will return in force until I have tried each of their signature sandwiches.

Long lines. Very understaffed. The bagels were average. And we had a terrible experience with their coffee. We ordered 3 coffees to go. They were full to the brim and weirdly spilling everywhere in the short walk from the store to the car. Since they had lids on we couldn't figure out where the leaks were coming from. We put them in the cup holders and within a couple of minutes the cup holders pooled with coffee - turns out the coffee cups themselves were not made of an appropriate material to hold liquids and the cardboard was disintegrating from below. We then thought we'd quickly drink and finish them off - in doing so we realised the coffee was hardly even lukewarm. Very disappointing all round.

When I come to DC to visit family, Bruggers is always on my list of places to go, because good bagels are hard to find on the west coast. Today's visit was a huge disappointment. My favorite rosemary bagels were flat and almost soggy. The Pumpernickle bagel wasn't flat, but still lacked the signature bagel texture. If I wanted Bagel shaped Objects, I could just go to the grocery store and pay a lot less.

I have been here multiple times bc it’s right next to my house. But wow, this place is horrible. Bagels are never fresh, they have not once got my order right, never toast the bagel, never follow directions of how I want my bagel just overall incompetence and bad tasting food. Other locations I’ve tried are half way decent, and have good potential but this location is giving the company a bad name.

Probably one of the worst experiences I’ve ever had from a breakfast place. We placed our order through the app and it said 10-15 minutes. It took almost an hour for our order to be ready. To add to it, my girlfriend got a blueberry bagel with strawberry cream cheese, the most simple order imaginable, and it came out extremely burnt on one side. Don’t waste your time, find a Dunkin’ Donuts or Starbucks instead.

Ordered a regular coffee and a decaf coffee through the app. Asked to make sure the coffee was decaf when picking up the order and was told by the employee that they didn’t have decaf so she had mixed water with regular coffee, which would not have been mentioned had I not asked. For someone who can’t have caffeine currently, that doesn’t work.

Bruegger’s is my go-to when I crave coffee and a breakfast bagel and don’t feel too adventurous (sausage egg & cheese on jalapeño cheddar 💯🔥👍). Service is fast and friendly, coffee is good, restrooms are clean. Only complaints are with pricing (almost $10 for coffee + bagel feels high) and I’m not a fan of their newer specialty sandwiches. But those are chain level issues - this franchise is fantastic!