Old Chicago

Update 1/25/2022: I appreciate customer service reaching out, so they earned a star for that. My husband and I went back about two weeks later, and they were much more efficient and seating a lot more tables. They were actually quite busy and our server was still attentive. Unfortunately, the food is not the same! Our server informed us they changed their dough recipe!! Why change something that is perfect?! So the Sicilian Pizza Rolls and Jalapeno Pretzel Bites just aren't the same. Original 12/10/2021: We love the food, but the management and staff need to get it together!! Showed up to have dinner, there was someone checking people in right inside the door (which was blocking other people from entering and leaving). Said it would be 10 minutes and we needed to wait in the car. Cool, no problem….. The restaurant is 10% full and empty tables are everywhere. I understand the shortage of staff because it’s hard to hire people who actually want to work right now. The problem I had was the four employees standing around at the host stand looking completely lost and not doing anything productive. Ten minutes goes by and ask the wait time again, and they said another 10-15 minutes. We left and went across the street where service is normal, even following COVID protocols.

Should have stuck with pizza, instead ordered some appetizers and a sandwich. Highlights: pepperoni rolls and little big cookie, love the kids menu design. Lows: pretzel sticks, spin art dip and Italian melt. The beer is good, as it should be. Service was fine, knowledgeable, helpful with recommendations. I wanted it to be great, got meh instead.

Happy 4th!!! If you burn the dogs and burgers today, put in a call to your local Denver-based @oldchicago for their NEW Detroit-style pizza. This crust is amazing! Pepperoni Insanity Pizza Farmer's Daughter Insanity Pizza: Pesto sauce topped with brick cheese, fresh mozzarella, grape tomatoes, arugula and drizzled with a balsamic glaze BAVARIAN PRETZEL STICKS: Four toasty salted bavarian pretzel sticks, served with our mustard cheese sauce made with Guinness w/ @konabrewingco Big Wave P: @diningcolorado #denverpizza #westminsterfood #westminstercolorado #coloradoeats #oldchicago #detroitstylepizza #denverfood #denverfoodies #denverrestaurants

Ordered Pizza Rolls and Italian Nachos to go. When we got home and opened the Italian Nachos the chips were burnt, had very little cheese and sausage. We dont live close enough to take them back.Seriously!! Obviously Old Chicago has not quality in there food.Ridiculous. didn't even want to give it 1 star. Should be negative 1

Possibly the worst first experience. It started off fine and we got seated quickly but my server let me know she was new there and couldn’t answer very many of my questions. Our appetizers took a very long time. The kids food came out a good 20+ minutes before my entree so everyone was done before me and I could not enjoy my food and had to take it home. Only my son received a refill while we were there and our server never came around to the point I started to drink his since he was done with his food. She was missing most of the time to the point that I got up and tried to find someone to check me out. Apparently there are a lot of new workers here and no one could figure out the system or it wouldn’t let them so I waited 15 minutes until they got it. I will probably not go back.