Norma's Restaurant And Variety

Wow. Wow. I’m picky about my breakfast but wow. Everything was delicious. Went for Brunch. Everyone who spoke to us was kind. I got the waffles, eggs, chicken sausage and a side of greens. My love got the breakfast platter. No complaints at all— if you see this place you’ve got to try it. They just made regulars out of us! Yanna & Ana ✨

My family and I came for the Mothers Day brunch/lunch special from 11 am - 4 pm. There was a pre selected menu and payment was requested upon reservation. It was $40 per person. I arrived at 12:15 pm and we were seated right away. The dining space was small and most parties arrived around the same time. There were no more than 50 people there and everyone’s order was taken around the same time. There was a live band to keep the patrons entertained while we waited 2 plus hours for food we never ate. We had the option to choose from brunch (3 items) or build a dinner entree with the items listed. The brunch did not come with dessert yet it was the same price as dinner option. I ordered the steak and salmon, mac and cheese, collard greens and peach cobbler. All lunch meals were supposed to come with a salad. Meals also came with choice of lemonade, tea, or mimosa. No champagne was detected in the mimosa. At most restaurants, bring your salad out first… we never got the salad. My drink was never refilled. When the entree eventually came out at 2:48 pm it was cold and looked undercooked. The salmon was rock hard and covered in a cold cream sauce. The macaroni and cheese was not good (stouffer’s tastes better). The collards was too salty. I didn’t get my salad or peach cobbler. No one in my party liked their food. My cousin never even got her food. The waiter told her they had ran out of food by that point. Mind you she ordered the same time everyone else in our party did. As I observed other patrons, they did not seem as pleased with their experience either. I noticed everyone at a nearby table ordered chicken and waffles. They did get their food around 2 pm after waiting about 2 hours. Judging by their faces they were not pleased. I asked the woman next to me if she liked her food and she quickly replied “it’s horrible.” At this point many people were requesting to speak to the manager. I too was in line ready to ask for a refund. We asked the owner what was the hold up on the food. She told us she was short staffed. I totally understand being short staffed. What I didn’t understand why that wasn’t communicated sooner. They should have known how many people were coming because everyone there was required to prepay. Lack of preparation was obvious. My experience was definitely unforgettable. I wish the owner showed more empathy and was more communicative. There were more excuses than understanding. She had it seem as it was no big deal when my Mother’s Day meal for my mother was a complete disappointment. The owner said we would receive a refund within 24hrs as we paid via PayPal. I will be updating this review to confirm receipt of my refund. Update: refund has been received.