Red Lobster

I had a couple of really terrible experiences at this location about 5 years ago or longer that kept me away from Red Lobster since then The food was good. The service..... not so much. Our waitress gave our lobster pizza appetizer to a different table and instead of admitting the mistake she claimed that there wasn't any basil and suggested that we try the lobster dip, which is what the other table initially ordered. She did a pretty good job checking on us throughout the dining experience considering that business started to pick up shortly after we were seated hence the 3 stars instead of one for being lied to. There were a couple of instances in the end that were questionable like saying she would bring to go boxes then us having to ask for to go boxes as well as not bringing the right to go boxes for all the food that was left but it's the lie that was told that takes the cake. My lady said I left too big of a tip, which I did intentionally, but I did so because I understand that waiting tables in a time like this is a risk. Public places involving people and food can spread viruses like Covid rapidly. Just a tip... tell the wait staff to be upfront when a mistake is made because it goes a long way; or at least be aware of trying to swap appetizers between two tables who are literally right next to each other. I most likely won't go to Red Lobster again unless it's out of town. What's sad is that I consider this a good experience compared to my last two years ago.

This has been the worst I have ever had from Red Lobster (Augusta Ga. Gordon Hwy location). So, we ordered curbside and we get to the house. House salads mainly lettuce, potato with no butter or sour cream on the side( make sure in the comment or instruction section to remind them). The fish was the worst, not only was it over cooked, they were small....very small. It may have been better if it could actually be chewed. They have to do better!!!!

overall it was okay, service was good and the food wasn't too bad either. my only concern was that one of my shrimp was purple. when my sister brought it to the waitress's attention she said she didn't know either and she didn't even offer to mention it to the cooks to see what it was. i was very disturbed by this and won't be returning to this location.

I was in a couple of days ago and I must say, they were giving me 5 star restaurant vibes !!!! The restaurant was very clean !! The staff was amazing, friendly and on point . Our server was Rio!! He was amazing!! Our food was perfect !! We had to ask ourselves, is this Red Lobster !! Who ever is running the place knows what they are doing !! It's been a while since we've had that kind of service at any restaurant!!! If you haven't been in a while, definitely give them a try !! You won't regret it!!

The place is very clean. The bathrooms are very clean and well stocked. The staff is very well trained, and are very friendly. Unlike the Washington Road site these staff actually treat you like they want you to be there. I ordered the fish and chips, and it was very good. It comes some coleslaw. The coleslaw is a little bit bland. The fish itself is pretty good. A little bit on the greasy side. And it was a little bit overdone. The tartar sauce is kind of nasty. It tasted like something you could find at Captain D's. But I most certainly would go back there again for another try.