River City Donuts & Coffee House

Last stop on the way out of Austin in the morning and loved the range of choices available at Shipley's. It was an impromptu visit drawn in by the promise of delicious donuts, and they did not disappoint with the chocolate and creme filling. The hardest part was just trying to decide... And trying to not dig into this extra apple fritter I bought for later.

My niece recommended this place for a donut and a kolache. Shipley's didn't disappoint. The light airy texture of the yeast raised doughnuts is a nearly perfect balance of chewiness and softness, with no hint of dense or heavy. The kolaches were flavorful and oh so bad for you good. I definitely recommend trying this place out if you've never had a Shipley's doughnut.

UPDATED REVIEW AND SCORE AFTER TALKING TO THE STORE OWNER:5 star. The owner called me to discuss the issue and apologize for the service we had. We discussed how the workers were not rude or mean but just unwilling to do anything. I mentioned some ways the associates could have done things better and she agreed and said they have already spoke to their staff. She took care of our order and gave us our refund and even sent us coupons for a future purchase. Several associates in our office use this location and haven't had issues, maybe we just got caught on a bad day. Worth another shot. 1 Star: Ordered on their website last week (2 dozen donuts, Dozen Kolaches and an order of Donut Holes)to deliver to our office today for an event. I get a text from the Uber Delivery driver (they contracted the delivery out) apologizing for being late but that the store was being rude and wouldn't give them part of our order (Kolaches) so they had to show them with their app that we had ordered Kolaches. The delivery driver delivers the order and we are missing the donut holes and the donuts are not what we ordered as we custom built our donut boxes. I call the store to get a refund for the donut holes (not even mentioning their failure to detail) and they say they can't refund online orders and that I can come pick up the donuts if I want but they weren't delivering them. I went through their website on purpose as to not make them deal with a third party and they offered zero service. So I am contesting our charge for the order. They could be out $5 but instead they are out $65. Get some better workers.

Great friendly service every time! One time I bought 8 donuts and then I realized I missed the one I really wanted but that was enough so I paid and walked out and the manager came out and of the shop to bring me the one I wanted to try… devils food is the bestest!! Now I get one every time I go there and they got a client for life

I just love this place and I don’t like donut shops. This is about a 10 minute walk from my house and whenever I really really need to give my wife a break from the boys I load him up in the stroller and we walk through the drive-through every time all the employees are so happy to see my boy and I’ve had several really really good positive experiences here with the staff, the donuts themselves are really good and like I said, I don’t really even like donuts. I almost always get the simple glaze and my boy gets whatever is the most pink. I do recommend if you like donuts or if you’re just looking for a little gift to give a friend on a special occasion.