Restaurant Ventures Inc

This place has the worst customer service. We went to the drive through ordered 3 meals. 2 with onion rings one with fries. We didn't get the fries. Go in to get the fries and guy named Ryan gives my fiance an attitude. Then starts saying we didn't order fries. Even though we have the receipt and order number. He hands us fries in a bag. Thought we were good to go. We get out on the highway and it's a small fry. We ordered a large. So I call. Ryan answers and informs me that the next time we go there to let him know and he will fix it for us. I ask so if we don't come back then how are you going to take care of this He has a bad attitude says well its your choice I got to go its busy here. Hangs up the phone. I call back and ask who his boss is. He said call back after 3pm. What is your bosses name. It's busy I need to go. Who is the store owner. You will have to go online for that. I said ok will just call corporate. I hang up call Corporate. They start a case. I was told on the phone and email someone would reach out to you in 3 to 5 business days. It's now been 2 weeks and I have called corporate again still crickets. I'm still waiting. Stay away from this location obviously after reading other reviews they need new management.

Ordered six meals complete with drinks and an extra order of onion rings. None of the meals was marked the only way to hand out food was to open every meal to see what was inside. One meal was missed and there were no onion rings on this order. Called in to get the order fixed and was advised that next time I stopped in to eat, I could bring this receipt and get my order fixed. There won’t be a next time.