Domino's Pizza

VERY BAD AND HORRIBLE CUSTOMER SERVICE ! The female named REBECA is very rude and not helpful at all! I placed an order online and refused to give my order to my father who went to pick up my order due to covid. REBECA refused to hand me fresh pizza after it sat out for 30 + minutes, REBECA said I had to re pay for it after I already had paid for it . I asked to speak to manager and she described me VERY rudely to the manager , after I spoke to the manager he was nice and had great customer service unlike REBECA! WELL DOMINOES YOU LOST A CUSTOMER DUE TO YOUR RUDE EMPLOYEE REBECA.... THEY NEED NEW EMPLOYEES!!

this dominos always asks for my card and ID even when i’m using my Apple Pay and it’s a separate transaction from my card, also it’s not like it matters because the card is clearly mine and also they are garbage at sending me my food they are literally taking up to 2 hours rn and i don’t wanna sound dumb when i say this but like i’m a paying customer and i used to me a regular here but after this it became so annoying. i rarely get anything from here because it’s so tedious and stupid for me to buy here.

My husband ordered pizza in this store, I went to pick it up, I showed identification and the card with which the order was paid, but they did not want to deliver it to me because it was not him personally, I had an unpleasant moment and I had to ask them to really cancel it I was very upset that my order was not delivered. The manager is a very unpleasant person. I definitely do not recommend that you buy here.

To start, I'd give it ZERO stars. My daughter ordered a pizza for myself which I live in the city of Azua and my daughter in Pasadena and since she used her card I couldn't receive it unless she showed the proof of identification. It's the most absurd thing to hear that it's store policy. It's not like I'm just randomly walking in and throwing random names around. I even showed my license and that was still not enough. *Expletive words*

I ordered a medium sausage & pineapple pizza on the app. It happened to be free because I had earned enough rewards points. Well, I was just going rest for a minute, but I closed my eyes & ended up sleeping 3 hours after I ordered the pizza. I went to go pick it up & the young boy working searched for it, but then told me that they throw away the pizza if the person who ordered it doesn’t come within 2 hours. Good to know. He kindly said they can make the pizza again & it would be ready in 15 min. It was ready in like 7 minutes & delicious as always.