Wen And Ware

It took them 10 minutes after I placed my order to tell me it wasn't actually available. My partner's meal was also messed up as she asked for no meat, but received it with meat anyway. They did make the meal again, but it overall took way too long and the place wasn't even that busy. The food was very average when it actually did arrive, and honestly didn't deliver on expectation of description. The place had no music and was pretty dark, so kind of a weird and uninteresting atmosphere. Left feeling pretty dissappointed honestly. The only good thing about going here was the coffee, but wouldn't bother coming back again.

My partner and I visited Java lounge this morning before our movie date hoping for a lovely cafe breakfast, unfortunately our experience here was rather disappointing. Upon entry we were not acknowledged and found our own menus, table was quite sticky. Slice display did not look inviting or fresh, was dark and unlit so I didn’t order one. We got two varied egg and bacon breakfasts with a hot chocolate and milkshake, the drinks were nice, however my partner especially was unimpressed with his plate. The bacon he received was black and charred, the taste of the black bits seemed to have come off the grill and took over the flavour of the entire meal and was inedible, toast was un buttered and looked to be grilled on the same black grill plate as the bacon, was just an all round awful plate, we sent it back. My bacon and toast were similar and my meal was also missing items. I would not return here.

The quality of the food and service has deteriorated from the time this cafe acquired it's 4 star status. The waitresses that served us seemed a little disoriented and we had a number of miscommunications. The food was brought out at different times. The hot chocolate ordered for a toddler was scolding hot. The salads were well presented however the ingredients were stale with dry lemon slices and dry cabbage as an example. The cakes looked stale. Food hygiene does not appear to be a priority for one of the waitresses who used her bare hands to sprinkle cheese over a plate after handling cash. The amenities were clean but the path there was littered with boxes. The men's room did not have any soap. Suspect an ownership/management change with the new owner seeking to maximize profit at the cost of the customer.