Tokyo Grill House

Absolutely amazing little restaurant!!! Great food and amazing service. The staff are incredibly sweet and we felt so welcomed when we walked in and ordered. Our friend has a vinegar allergy and they were super accommodating to our need and I would HIGHLY recommend eating here for some amazing food!!! Thank you so much for the wonderful night Tokyo Grill House!!!

I was looking forward to eating here. Sadly it was a very disappointing experience. The assorted Sashimi was only two types of fish and the slices cut very thinly. No tuna at all. There were supposed to be 3 types. I asked for ginger and said I'd pay extra but I never received it. I had to ask idle staff that were not attentive to order more food. I ordered the fried bean curd (Agedashi Tofu), sadly it was not authentic with no ginger taste but a watery soy sauce it came with. The rice quality was warm (not hot) and not a high grade rice, more a mass quality rice. I was extremely disappointed they charged me almost 10% for the card fee. They did say there is a "%" card fee but I certainly was not expecting near 10% fee!!! This is not right. Please rectify this or refund customers as it's illegal to charge customers this exorbitant amount. I don't like to leave a bad review during covid times as businesses have it tough already but this is simply unacceptable practice. For this reason I will not return. I found the food very sub standard and not aurhentic from my personal experience it didn't warrant the price tag. RESPONSE TO OWNER The credit card surcharge I was charged was most definitely just under 10%, actually 9.04% if you require the exact %, which I calculated correctly. I have my eftpos receipt. I am not expecting a business to absorb these credit card charges. I am happy to pay the fees but not to be charged " extra" over and above the charges which are not warranted. Would you like to rectify this issue by refunding me the difference? It is the principle of the matter UPDATED RESPONSE. I will come to show you the transaction on my bank account & eftpos receipt. I can prove the charge is definitely without a shadow of a doubt just under 10% which is unwarranted. The reviews provided are fair and accurate for each business reviewed. You are welcome to state as you wish but this reflects poorly on your business and character to denigrate a fair and accurate review of my dining experience. The extra fees charged by your business can be proven. If I have to pay GST plus your additional 10% fees for using a credit card each time it makes for a costly dining experience at an additional 20% for each occasion.

We didn't have a plan to have teppanyaki for our Wednesday night. But it was fun to have a grumpy chef 😂 cooking our seafood banquet s and we teased him the whole time. I thought he was angry towards me because I teased him the most. Nonetheless, I was only one got extra bits. We would be back again but it would better if the teppanyaki chef smiling a little the waitress was good but she forgot my hot tea.

Want to have a fun night out with your family and friends whilst enjoying delicious Japanese food then try Teppanyaki @ Tokyo Grill House. The chefs are talented cooks that entertain at the same time. There is a large banquet range depending on your budget, try the steak cooked on the hot plate it is absolutely amazing - melts like butter in your mouth one of the best steak experiences I've had in many years. All of the food flavours 10/10. Hospitality was fantastic.