Burger Burger

This restaurant although looks nice from the outside was let down by the extremely poor standards of the food, the Herby Chicken we had was terrible and not very nice at all. We are unlikely to return to Bath anyhow, but if we did, this would certainly be a place to avoid. - This needs a desperate revamp and probably best if it was taken over by a better quality caterer! I understand profit is important, but you really need your customers to go away happy and not disgruntled as I am about this overall service. You really need to up your game with this restaurant, as it is lacking service and the food quality was appalling, when I complained the response was 'oh well' what do you want me to do now...

Looks a lot better than it actually is.... From the outside this looks like quite a good restaurant with seating overlooking the river but unfortunately inside its not so good. The food is basic Wetherspoons type average fayre and after having been served oven chips with our meal it became obvious that this place was just turning over food and punters whilst making huge profits. Additionally the service was very basic and we were not asked if we were happy with the meals we had purchased. Although the premises looked fairly upmarket from outside once again inside it was not and the place could do with a good cleaning schedule as it looked fairly scruffy with dirty floors. Definitely will not be returning to this restaurant!

Im still underwhelmed from my visit made on 2/12/18. It wasn't busy at the time, but the time it took for food to arrive was simply appalling. There were order errors made by the waitress (who also gave breakfast menus out at lunchtime) and had to be asked 3 times to get the desert menu. However, the food was good when it came, great quality, very filling. I enjoyed the meal but taking over 100 minutes from entering the building and leaving, was a bit much and the prices, whilst not the highest in town, certainly will put people off visiting again. Who knows, maybe next time it might be better? Its certainly very smart inside and it's location shows it is in a popular area for visitors, I'm just not swung yet.