Mod Pizza

MOD is a go to place if you want a custom made to order pizza. They have several sauces to choose from, a variety of cheeses and toppings, salads, breadsticks, a wide selection of drinks and even their no name cake for dessert. Pizza is cooked in a brick oven for that charred, crispy but chewy dough texture. This beats your ordinary pizza joint. They also offer a great curbside service along with dine in and carry out.

This was a 5 star review until today. This reduced rating has nothing to do with the people, the food, the service. All of those are great. This reduction in review is because I placed an order online, was told it would be ready in 15 minutes, showed up 5 minutes early, and am being told I still have another 30 minutes to wait. This reduction in review is because ordering online is supposed to circumvent wait times. If my food will be ready in 45 minutes then don't tell me 15 minutes. Tell me 45 minutes. Give me the chance to cancel my order, not order at all, place the order, but delay when I'm heading over, something... This review edit is for the online ordering only so that people know that it's not trustworthy and to perhaps call in advance of placing an online order to make sure how long it will really take.

These kids working here have ZERO work ethic and pride in the work. My Recent interaction they drug my pizza dough across the counter and when asked if they could fold the extra up or cut it off they scoffed at me like it was a extra hassle. Skip to the end and instead of nicely folding the sides in the box before closing, instead they shoved the box lid down on the edges smashing the pizza crust. This is NOT the first time this location has had issues.

I really have to be that person because of how BOMB this pizza is tonight. I placed an order ahead 7-13-22 for 9:50 a few minutes before close. When I came in the pizza was still in the oven just as I wanted. I was truly the most delicious tasting MOD I’ve ever received and the customer service was unmatched. Their pre close looked epic and their service still remained so friendly. I have a new fav MOD place now 10/10 (ps to put this into perspective I frequent like 5 other MOD storefronts and have never been so impressed 🤤🥹😖 oh I get the cheesy garlic bread w sub vegan cheese

Today I got off work and ordered a pizza, I arrived at the same time they told me that it would be ready. I then had to wait THIRTY MINUTES after the time they said it would be ready, while watching multiple walk in orders being made and sent out before mine. I worked at a pizza place in high school, so I know how it’s supposed to work and I also know how insulting it would have been if one of our call in customers had to wait longer than someone who didn’t call ahead and therefore being less proactive. I try to tip everywhere I go, and I’m not going to stop coming here as it’s on my way home from work, I’ll just compensate for their incompetence by ordering even earlier. But I’ll definitely never be tipping here again, the staff here doesn’t deserve it for taking so long and having garbage order priority.

Worst MOD in Portland. This one is closest to my house and I still somehow give in to coming here. Dude who was working online to go orders tonight was rude. My order said it would be ready at 6:45 pm and when I got there about that time his response was “oh, we’re behind it’s gonna be another 25 min”, I said ok fine (cause what can I really do) and after it’s been 30 min I checked on it again I got attitude. Then when I finally called my name he just handed me the pizza and didn’t say anything. I ordered my pizza at 6:27 and got it at 7:19. No apology what so ever.

This is a great MOD pizza location. The staff worked efficiently and friendly. They tolerated my order changes and upgrades with a smile. They addressed me children in a happy manner. The food was great. All of my family was pleased with their orders. It was a pleasant clean atmosphere in the dining area.