Qdoba Mexican Eats

Traveling to Portland and decided to eat at Qdoba with kids. Printed paper on the door said they were closing at 8 instead of 10 pm. All good! We were there at 7 pm. First thing on the employees on the line, jeez, we have customers and we have to work now. They rushed our whole order. They did not put the ingredients we asked for which my kids wanted to eat. There was nothing extra that we asked. They did not have brown rice, half of the salsas and sauces. They did not even smile. There were couple of other customers after us and they had similar experiences as far as I can say. They did not even gave us chips that comes with kids meal. When we were asked, here or to go, we said here and the very rude employee on the line said you can’t eat here and you have to make it to go. We are traveling and we are expecting to eat where we want specially when the store is an hour away to close. That employee was extremely rude and he should not be working as customer care and service is his not strong suit. We were also charged $6 extra that I needed to go back to get refund. We ended up eating outside as cashier said we can and we cleaned everything after ourselves but that male employee passed some comments looking at us. It was definitely not a pleasantry . All in all, we are never coming back to qdoba. We had to go to pizza place and feed kids again as half of the items were not provided despite asking as they just said they don’t have it .why are they serving then? I hope corporate is taking not of this location. It needs serious training on customer care.

This location has gone way downhill since the new management. They really lowered the amount of food you get in the bowls. Used to be, 2 scoops of rice, 2 scoops of the meat.... I got 3/4 of a scoop of rice, also the chicken. I have been going there for years. I always get 2 scoops of corn and 2 scoops of Pico salsa. They wanted to charge me extra for the 2 scoops each. The half scoop of guacamole was ridiculous. I will not go to this location ever again. They lost a good customer

Qdoba is a convenient place to get a burrito with a variety of toppings. I wouldn’t call it authentic by any means, but it’s pretty tasty. You can place an order through their website and pick up you’re already made food. Normally they don’t charge extra for guacamole and queso either. There’s lots of indoor and outdoor seating too. Overall it’s tasty, filling food with a totally reasonable price tag.

Compared to the Bridgeport location most of the people here are checked out at best if not just rude. If you’re not getting any meats or cheeses or even the vegan impossible burger crumbles then I’m not sure why it feels like pulling teeth to expect double rice or triple beans. They act as if it’s somehow a chore to accommodate their customers.

I ordered online and they only gave me chicken and cheese in my tacos. I asked for lettuce, sour cream, onions, cotija cheese and they didn’t add any of it… I literally checked the ticket on my bag and it had everything I asked for on there. Pay better attention or communicate if something is out (which I doubt every single one of those toppings was out)