Papa Johns Pizza

So disappointed ordered 2 pizzas , brownies, cheese bread and drink, one of the pizzas the veggie pizza was ridiculous not only was it oval shaped but we asked for jalapeños instead of onions and it was a horrible amount of jalapeños like they used a whole jar on our pizza. I’m not sure why someone would topple the pizza that badly with jalapeños. I took a picture and am uploading it -

I placed a order for delivery. They delivered me someone else’s order. I called them to let them know and they said they would Remake my order and deliver it in the next 25 minutes. I waited over an hour and called them to see what the status and they asked if I wanted a refund or for them to remake it and deliver it. As you can tell they did not remake my order. I told the manager that I thought that was supposed to be done over an hour ago. I told them to refund me my order. They have now messed up on the last two orders I’ve placed with them.

Wow...I dislike leaving such a poor review. Ordered from the NW Murray location....not sure why it shows the TV Hwy location on the review....? The on-line ordering was fine, the delivery person was pleasant and prompt, but the pizza was frankly awful. I ordered a large "Tuscan Garden" with thick crust. The sauce was Ranch dressing, (my bad, I thought it was white sauce) the crust was soggy, the tomatoes seriously undercooked, the amount of topping (veggies) was skimpy and the whole thing was just distasteful. My son and I ate a piece each (we'd been working outside for hours and were too tired to cook) and threw the rest away. All this, with delivery and tip, for the bargain basement price of close to $32. Will not be ordering from Papa John's again, I am sorry to say.

I don't usually want to leave any negative reviews, but this place is terrible. Pizza was dry and cold. Waited 15 minutes after my online order was ready. They told me that they could not find it. Turns out it was sitting on the shelf the whole time. Will never go back to this place. No manager in sight while I was there. Plenty of employees working, but it was total confusion among them.

Your pizza is great but ordering is a nightmare. Your website sucks. Won’t let me select the closest store to me and wants to send me to a store two towns over. Gave up on that. Tried to call and your terrible call center is impossible to understand. How about you guys pay the kids who live in this country to answer the phone at the store instead of me trying to explain pizza to some guy in the Middle East. I’m going to round table instead.