Jack In The Box

The order was completely wrong. First, I asked for a hamburger. They say there are no hamburgers on menu. Surely, you can make a hamburger leaving off the cheese. I wait a few minutes before I pick up my order even though the receipt clearly says hamburger they give me a cheese burger that I can't eat because I am allergic to cheese. They could have checked it, but that I guess will be my last time coming here since I was only able to eat the fries.

Ordered through Uber eats and waited an hour for it to get here (partly on driver). The order was wrong/missing ingredients/missing items, shake wasn’t even mixed you could see the separation in the cream…gross man…got an extra drink than I ordered but doesn’t matter they both taste like flat Coke Zero when that’s not even the drink ordered so OK..forgot my pregnant wife’s fries and sent her an expired looking side salad with no dressing or utensils but hey y’all gave us a stinky slice of cheesecake we didn’t order to make up for it, the sandwiches were also wet messes. I’m not a picky eater and have had Jack in the box plenty through the years but this was just a rushed sloppy mess poor quality control, lost a couple of customers never again y’all are the Applebees of fast food.

Went to the drive through and was told they were not taking orders. He then stated that he was only doing DoorDash and Grubhub orders. Ummm hello you’re still going to to cook the food for food delivery services so why not accept drive through orders. Also the only two workers were outside smoking. I was very disappointed and this location really needs to be looked at by cooperate or at least management.

I've been to many Jack in the Box restaurants and they are usually pretty fast. Tonight there was one vehicle in front of us and it took 8 minutes. In the world of fast food, that is not fast! At first I thought they were closed because we were waiting for someone to take our order and I actually had to say hello to the speaker several times to get someone. When we finally get to the window, the gentleman would barely talk so I had to ask him several times to repeat what he was saying. It took about 5 minutes for me to get home and when I unwrapped my burger, it was already cold. That, plus the fact that it looked like somebody smashed it. Despite all of this, the food was good as always.

Restaurant was clean and well lit. When we entered silvia greeted us loud and clearly and made me and my brother feel very welcome. We ordered 2 ultimate breakfast sandwich meals and they were made perfectly .she also told us about the new breakfast sticks that were avaliable for only a $1 and we had to try one . (they were good also) all the food was hot fresh and looked just like the picture on the menu and were very delicious. 😋 Silvia offered to top up our coffee as we were leaving and made sure to wish us a great rest of the day . 10/10 will be back soon . this is very good clean restaurant to eat at and the crew is top notch Especially Silvia she really made our day