Broad St. Pizzeria And Restaurant

Just had a terrible experience. I ordered online through slice at 3:39PM said my order would be delivered around 4:35-4:45. At 4:19 I receive a text saying my food is on the way. At 4:51 I call te restaurant and ask for the status of my order, I am told the drive just left and it would be here shortly. At 5:15, still nothing. I call again and am told by the drive that he just left it outside about 10 minutes ago and tried to call and text as well as knocked at the door. Told me that since it was a no contact delivery that that was the reason we didn’t come out. I understand the whole no contact delivery but the least he could do is rang the door bell at least. I also did not receive any texts or calls. It was simply left at the front door in the rain. On top of that I received plain wings instead of hot ones that were ordered. First and last time ordering.

1) Contactless delivery means CONTACTLESS. I wrote very detailed instructions to call or text upon delivery, but instead, their driver shows up to my door, knocks MASKLESS and seemed confused when I told him just to set it on the porch. 2) The delivery did not include a can of soda which we paid for, but by that point, I didn't want it since that might mean exposing myself to COVID from their maskless delivery driver for a second time. 3) I messaged this business on Facebook TWICE, they read both of my messages and never replied. It's a shame, because I've ordered from here multiple times in my 5 years in Bethlehem and their food is good, but it's not worth the aggravation. Never again.

I normally order from this Pizzeria at least once a week normally good service a few times had to call about sloppy Pizza tonight I order two large pies the pizza delivery came and good time and it look good I put my pizza in the kitchen called my son down to have dinner I started a load of laundry and it came up and he was just eating the cheese and I asked what's the problem he said the pizza was burnt took a look at the pizza and smelled it and it is burnt called Broad Street Pizza spoke to a woman who was speaking to a man and the Man in the background seem to be annoyed so unfortunately because of this reaction they should have just gave me a refund or made me new pizzas but nothing was done about it so I will not be ordering from them again I should not have to pay for burnt pizzas very disappointed

Their pizza is great, but their service/delivery are terrible. Ordered a couple of times: once delivered to the wrong place, then got our order wrong (said they would give us credit in the app and never did, and then they cancelled our order on UberEats with no explanation after it was being picked up. Won't be ordering from here again.