Wendy's
2190 Stefko Boulevard, 18017 - Bethlehem
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📷 Fotos (11+)
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Google Bewertungen (8)
. ordered 2 of the expensive Dave's singles
They were sloppy and nasty with transparent tomatoes and mayo ketchup all over the top of the roll .
I went back the next day and explained to the Saturday manager what happened.
She was Very very nice and offered to replace the burgers and give us more fries and drinks.
She did refund half the bill which made me feel
So much better knowing that there is a wonderful personality for a manager there
Thank you for trying to make things right.
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Google
Drive up system needs a lot of improvement. I waited in line for about 20 minutes to move up to order my food. Once order it took another 20 minutes to pay and get my order. Three cars behind me left. This is a repeated issue with this Wendy's. Food was very good and the frys were 🔥!
Google
20 plus minute wait for 4 cars in the drive through. Barely acknowledged by staff. Cashier made a mistake (fine), but manager was irritated that he had to give me my proper change. Cold fries, Great burger though.
Google
By far worst customer service out of all fast food places. Waited in line at the drive-through for about 15 minutes once I got close to the Order box she couldn’t hear me so I said I’ll wait until I pull up more. Once I did a male voice came over and stated that they are now closed. They wouldn’t serve the long line they had. Something gotta be done. Very sad.
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Google
You know this is probably the second time I’ve waited so long for my food so I figured while I’m waiting I’ll try the mobile order took forever and then the manager tells me to come inside and pick it up after the app tells me I can pick up to the drive-through window. Then I go inside and wait forever for my food again, unfortunately I probably will not be back this was a terrible experience I never had to wait 20 minutes for food through the drive-through
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Google
Here is how their drive thru works. 1 car orders, drives to pay and gets food. Then drives off. Then and only then is when the next car orders and repeat. 30 minutes in line and we were the 5th car. So that's that's 6 minute wait per car waiting to just place an order while at the speaker. I can tell its the manager who is the problem. The guy at the window could have easily took another order but he has him wait until cars pass. Been this way for months looking at other reviews. No excuse for this.
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Google
It is the worst store I have ever attended, I lasted 40 minutes waiting for an order and the staff joking and making fun of our wait.
Google
Order 3 $5 biggie bags and all 3 were wrong! This is by far the worst wendy’s ive been too! I will travel to the wendys off the tatamy exit of 33 next time, at least the staff is nicer and you get what you order!!!
Google
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