Applebee's

I've visited this restaurant a dozen times over the years. It has gone through the regular ups and downs of staff changes. But this last visit was different. The cook was having an off day with the steaks. I received two and both were under cooked. Which is not my main point. The manager was very kind and not only discounted my entire meal but a portion of the check as well. I wasn't upset at all with how they skillfully handled the situation. I appreciate the service we had and the rest of the food was great. Thank you for making things right for your customers Applebee's!

3 stars are for: Food was good. Service of food was good. 0 stars are for: The most disgusting horrific women’s bathroom I’ve seen in my 71 years of life. The bathroom had two stalls. One was covered in diarrhea and toilet paper every place. When you walked into the bathroom you smelled the diarrhea. The other stall was filthy with piles of toilet paper on the floor. The floors were so sticky that your shoes would stick to the floor as you walked. The sink faucets were filthy. The floor and counters look like they hadn’t been cleaned in months. I went out and reported it to the manager. She said she’d take care of it. Unfortunately I had to go to the bathroom again and this time the bathroom smelled like very strong bleach when I walked in. I could hardly breathe the bleach smell was so strong. It burnt my eyes. The sink and counter were still filthy. The floor was still filthy and sticky. The diarrhea appeared to had been cleaned up in the one stall but that was it. I went out and reported to the manager the strong smell of bleach and that the bathroom still needed a good scrubbing. I was so disappointed in how filthy their bathroom was. My concerns are if the servers and chefs use this bathroom, their hands would still be contaminated with filth and germs.

My girlfriend and I stopped in Tuesday evening for a quick bite to eat. We stepped in from the cold to be warmly welcomed by Joaquin. Not only did he seem to enjoy what he does, he shows it as well! Joaquin was very fast and responsive to any of our needs. As a bartender previously in life, I always appreciate the service workers that kill the service despite all of the nasty customers they undoubtedly receive day to day.