Billings Petroleum Club

Beautiful views and restaurant. From my understanding the Petroleum club recently brought on a new Chef and let me tell you, it was the best food I had ever eaten. The mushrooms were perfect, whatever they stuffed them with was to die for. The bread was soft throughout the entire meal, it was perfect, and the chicken Alfredo was the best Alfredo I have ever eaten! The servers were very polite and fun to deal with. They were attentive and top notch. I highly recommend the petroleum club for all your needs, from a simple date night to a business meeting. Way to go ladies and gentleman you are all doing amazing!

This was bad from start to finish. My family and I used one of the rooms for a post funeral family gathering. Once arriving and getting sat down it all went down hill from there. It took 2.5 hours (no exaggeration) to get our food. 3 peoples food didn't come at all. The food that did come, was incorrect and frankly very poor quality. It got to the point where we hadn't seen a waitress in so long that we ended up filling our own water cups and collecting plates. While the food and experience was horrible, it went from bad to worse when working to sort out the bill. There was numerous inaccuracies and charges for things that weren't delivered or ordered. The waitresses, understanding it was an absolute train wreck, agreed to provide some compensation. The only problem is we were lied to. They were removing things that came with our meal (side salad with the prime rib), and didn't even remove the drinks and meals that were never delivered like they had promised. Our group was mourning and didn't want to make a big deal out of it so figured we'd wait and get it sorted out come the following Monday. Sad to report I've called and left 3 messages to speak to a manager and have yet to hear back.

Disappointed doesn't even begin to cover it! There are no city views that can make up for the awful service or mediocre food we had tonight. We were there for a dinner function that was a pre-planned event for a group and they ran out of food for the group before everyone had been served not once, not twice, but THREE TIMES, and then a server (?)(can you call someone just bussing tables that?) tried to tell me that people "took more than their fair share" which is just dumb because it was a buffet-style event — how could you not have enough food for a group that gave you a confirmed number of people? I was charged different amounts for the exact same drink and given different quantities on each round, and no one on staff there really seemed engaged or like they cared. I understand that the whole world is short staffed right now, but this felt like a huge waste of money for a spaghetti dinner I could have put together at my own home without the wait or the disappointment.

I'm embarrassed for this establishment. Beautiful views and beautiful place but completely drop the ball when it comes to service. We went on a date night and upon arrival we were asked if we would like water, we said that would be great and our server disappeared never bringing us our water, I asked to see a drink menu which apparently they dont have. I told her i was planning on having a martini of some sort and she just shouted to the bar tender "she will take a martini of any kind". She then said they are working on a menu, she then left again for another while. Once she returned she still gave us no menus she just opened her server book and listed off 7 or so options with absolutely no prices and said our side choices were carrots or broccoli. And said so what do you want, I looked at my husband in disbelief of how unprofessional our service was. I ordered halibut and my husband ordered a baseball cut steak. Food was okay at best. When we got our ticket it was over 100 dollars. Absolutely wouldn't recommend eating there and definitely cant believe that anyone would pay a membership.