Golden Phoenix West

Went for dinner last night and was slightly surprised that it was so quiet in there (New Years Eve and all). There were only 2 other tables. The service was very slow, although the waitress was very nice. It took probably 15 minutes just for her to come over and take our order. Then 15 minutes for our soup to come out. They only had enough hot and sour soup for 2 bowls so I said I would take the dumpling soup...that took another 15 minutes. My husband, son and our friend ordered sushi as an appetizer...they didn't make my husband's, so that was another 10 minutes waiting for that. Food finally came out, an hour after we ordered it. We ate and it wasn't the greatest. Very unflavored. Boxed up our leftovers and headed home. All 3 who ordered sushi were puking within 2 hours of leaving there. We used to enjoy eating at Golden Phoenix but will definitely never be back.

It's not the nicest or high end type of place like some other restaurants around Billings. But if your within walking distance like me, it's worth 5 stars in my opinion. They have a huge menu and it's fairly quick. You don't get the overwhelming barrage of noise like other places. It's a calm environment and it's been the same workers every time. Food is decent, but expensive. Comes in really good portions though. Highly recommend if you are wanting to do a quick restaurant trip with the kids.

Oh my God.... I have never given a one star. We had reservations for Christmas Eve. We got there and most of the staff was less than excited to see us.( Our waitress was amazing she was a true five star) our reservation was at 6:00. We arrived and were seated by 5:45. Many people arriving after us were seated, ordered ate and left before we got our food at 7:30. When we finally did get our food it was barely edible. Don't eat here!

Food was pretty good but kinda on the pricey side. I'm not sure if our waiter was having a bad day or if he didn't want to serve us as he was slamming our drinks and plates on our table. When we asked for some sodas he told us he has food to put out and then walked away. Again, not sure if it was a bad day but not very good service in my opinion. I would rather go somewhere else next time.

It was a decent meal. The service was okay, no wait for a table or for food. The food was okay fried rice was literally fried white rice no egg or veggies. I received general Tso’s chicken usually it has veggies this did not , which isn’t a big deal at all. The bbq chicken was served cold which had good flavor but it was overall mediocre at best .