Subway

Worst experience I’ve ever had at any restaurant!!! Wife ordered online. When she got home sub was wrong missing meat, cheese and bacon. Not toasted either!!! Just pure laziness or worse theft!!! Drove myself all the way back to see they closed before 2:30pm… but workers there and no management according to person that answered door. Refused to fix sandwich and or a refund so I could go elsewhere. Offered no assistance and when I tried to explain it was what I eating for the day she said not my problem and slammed door in face!!! I will not be returning, I wasn’t mad until the “I don’t care and slammed door in face”.

So since I moved from my hometown to chapel hill I have ordered subway twice. I previously worked at subway in my hometown for over 2 years so I know you can mess up sometimes but the first time I ordered they didn’t toast the sub, decided to put lettuce on it instead of spinach, put extra mayo when I asked for light and they gave me the wrong kind of cookie:( and now tonight I didn’t even order a sub, I was just checking how much I had left on my gift card and then left the site but DoorDash called me saying they had a delivery for me. I got the order from the driver and it had my previous order written down perfectly on the receipt and said I paid with it from my gift cards. When I opened it, it wasn’t toasted and there were tomatoes on it. I know that they may not have a toaster but at my subway we call the customers and let them know that before hand. I also don’t know how they accidentally put lettuce and tomatoes on a sub when it’s not written on a order ticket . The manager offered to let me drive down there tonight and pick up a different sub but I do not have a car seeing as freshmen aren’t allowed one here at UNC. The manager was nice but I definitely don’t recommend doing online orders. They are less likely to mess up if you go in :)