Panera Bread

The food was good. The service was great. They seemed to be short handed, there were a fair number of empty tables waiting to be cleaned. This seems to be a more and more common thing at fast food places. I would still go here again, the people working that night went out of their way to make sure our visit was pleasant. As Panera's go, this place was better than all the other ones I've been too.

I had been staying at a nearby hotel for the past week. I went to Panera daily and I want to comment on what a great employee you have in Anthony. He was courteous and helpful each day. When I had something I needed, he didn’t just point me to where I needed to go he actually went over and told them what I needed. He goes the extra mile.

I want to share my experience at this establishment this past week. When I entered the restaurant, it appeared they were probably short staffed, as so many other businesses since Covid. However, I want to share a few comments about this establishment. When I was placing my order, it was clear the gentleman working in this capacity was not in his usual role. In fact, he was the baker, filling in, due to being short staffed. He did an excellent job. He even, when I mentioned I had a food allergy, was immediately on alert and ready to put protocols into place that would protect my health and safety. He was doing an amazing job working in a position that he was not used to performing in, but he was doing it with no complaints, but ready and willing to help all customers with their orders. As I sat eating my meal and watching the employees scury around, both behind the counter and in the dining area, I could not help but have compassion and appreciation for them. These individuals are showing up to their jobs, working their shifts, having much more responsibility placed upon them than most could probably handle, due to staffing shortages, yet they are all there, ready and willing to do their jobs, go above and beyond what is probably in their "job descriptions", do their best to perform at 110%, and keep that restaurant running so we all can enjoy a meal out. Many may complain because their order maybe isn't right, perhaps they did not get an order as quickly as they felt they should, but we all need to say a huge "THANK YOU" to these staff members working in this establishment. Everyone should recognize they are running their tails off, are probably beyond stressed due to carrying a work load of what is normally 20 people, with only maybe 10 people to work, are are exhausted to boot! Let us all show our appreciation to these amazing individuals and thank them for doing such a good job in such trying times. They are to be commended. God bless you all. Thank you to the staff and management at this establishment. Your hard work does not go unnoticed! You all rock!