Krispy Kreme

Our daughter and son-in-law live in Rio, WI. We live near the coast in SC. The closest Krispy Kreme to our daughter is in Chicago. She and her co-worker drove 1 1/2 hours (on two different occasions) to the Milwaukee store only to return with no donuts due to very poor customer service and store conditions. My husband and I usually try to visit them in WI at least once a year. So this past week, we headed out from SC to Rio, Wi. On our long 18 hour drive, I told my husband that I would love to surprise them with freshly made Krispy Kreme donuts and he told me that when we stopped for the night, to see if I could find a store on our route. The next morning (October 19th) I called a few, but they did not have the special Scooby Doo donuts. Eventually, I reached the Bloomington, Illinois store and was able to speak with their manager, Matt. Matt told me that he wasn’t allowed to hold them for me, but if we got there before noon, they probably would still have some. When we arrived, he greeted me with a big smile and said, “you made it”. Not only did we get the Scooby Doo donuts, but we were also able to get freshly made minis (with Halloween colored frosting/sprinkles) as well as fresh original glazed. Matt and the other employees were so helpful and kind. They truly were as excited about surprising our daughter and her co-worker with the donuts as we were! We need more managers like Matt in this world. I can only hope that the Krispy Kreme corporation reads reviews because Matt and the other employees made our day! When our daughter saw the boxes, she squealed with delight! Thanks Matt! We’ll be stopping by each time we make the trip from SC to WI.

The donuts are so good and students love them at the school I attend! I haven't had Scooby-Doo donuts but by the looks of em .....they must be good! I do love that they tell us about specials alot. Be aware of scams that state they're Krispy Kreme! They'll ask you If you want free donuts and ask for bd, address, how much u make etc. DON'T do it. If u do report it to Krispy Kreme!

When I go in the drivethrough to order and my puppy Pluto is with me they give him a mini-doughnut as a treat..... The fresh doughnuts and doughnut holes are always so delicious that you have to stop and get a cold milk or coffee, then immediately eat the warm sweetness as you wipe the drool off your chin.

All I got is a pic of the bag our donut came in because we already devoured it by the time I'm writing this! We just left the pick up window at around 11:38 (labor day) and I didn't catch the name of the guy manning the pick up window, but he was incredibly nice to us to the point where I figured I might write this review while my girlfriend finished the tasty chocolate iced we got! To think that this guy happens to be working on labor day and still has the moxie to be super cool and nice to customers during an also presumably busy time made him stand out, and I wanted to give him a shout out for it!