Mcdonald's

Very upset!! Yesterday I got a deluxe quarter pounder meal and when I opened the box it was a double cheeseburger, since I only get 30 minutes for lunch I took pictures of the sandwich and receipt and stopped by today to get a refund. I didn't get a refund...instead I got told because I didn't have the food I wasn't going to get a refund. I don't think I have ever been treated more rude by anyone in my life!! I won't be giving my business to the McDonalds on Walnut st. In Bloomington again!!

Stopped while traveling to use facilities and grab a snack. Bathroom was dirty. Toilets looked like they haven't had a brush in them for a very long time, soap dispenser broke. Couldn't order at counter. There was a large sign placed by register that read "please order at kiosk and if you need to pay with cash then come to the register for change. Absolutely not!! There was a worker behind the counter that could clearly take an order or better yet since he couldn't take an order maybe he could go clean those nasty bathrooms. Should have read reviews before stopping but it's a quick stop right off the interstate in what seems like a nice area but looks can be very deceiving. No worries though we make this trip often and will not make the mistake of stopping here again.

Ordered in drive thru. Paid. Got my bag of food. Pulled off and checked the bag. I was missing two hash browns and my hot sauce for the burritos. I got back in the drive the drive thru and let them know. I pulled around to first window she said she let the second window know and to pull ahead. Well yhe second window was very confused and asked me to pull forward. So I did and I sat there for another 9 minutes or so. They brought out the bag to me and walked away. I looked in the bag and they had given me 1 hash brown, not two that I had ordered. The line had gotten longer at this point and so McDonald's was able to successfully take up my time and steal my money. Absolutely ridiculous and nothing I can do. Sad.

So bad. Worst McDonald's meal to date. Which is saying something. Waited 35 minutes in lobby for food. Required to use self order kiosk to place order. Only one of the self-order kiosks was working and received printer was out. Needed receipt for work accounting purposes. Steph didn't care and could not reprint. A laughably poor experience even for fast food even for McDonald's. That's a pretty low bar to miss so badly.

Understaffed, couldnt keep track of which orders they did, they couldnt even let customers know that they were out of an item until they already ordered and paid for it. It took 40 mins just to get my drinks and that was before i ordered food and i got the food before my drink! They seem to not even know what salt is either at northside. Sorry but I've worked fast food, so ive been there and i can say ya'll can do sooooo much better then this. Get it together and serve your customers right. 100% is what should be and 110% is what employees are expected to be.

This McDonald's location has some of the best staff. The staff here are always friendly to me. They accommodate you. They try to do their best to take care of you. They get the orders in as quick as possible. Thank you staff for being awesome! Night staff has got to get it together. They aren't making sure the uber orders are in. Come on.