Starbucks

I made an online order and a accidentally ordered it to the wrong store. The woman who helped me happily made the drinks at this store and called the other store to let them know what happened. I don’t always get great customer service at other Starbucks stores, although this store offered over the top service. Thank you!

VERY unimpressed with the service at this location. I was denied a cup of ice water more than once! Even offering to pay for a full coffee so they could charge me for the cup and asked that they would put water in it! It was shocking to me as a Starbucks customer of many years as well as a PREGNANT customer! I wrote in to Starbucks about my disappointing visitS and never got a response. I will not be giving any Starbucks my business anymore. :(

I ordered a drink and I wait like 15 mins then I am like what is going on because everyone else who came after me is getting their drinks. So finally the " barista" asks what I waiting for, so I state " the white moxha I ordered like 30 muns ago." She did bot even have ab order for it, the cashier never gave it to her or they lost it. First she claims some one nifht have taken my drink so I should have said something. So I told her she never made my drink while I stood there for 30 mins no white mochas made. Theb she blamed again for not saying anything! First of all how am I supposed you don't know how to take an order. Two I was the only person of color there so I thought that she was just leaving my drink for last. She had an attitude" never apologized abd kept saying this happened becauseI let it happen. Worst customer service and racists!

All I wanted was a camel apple cider and all I had was 100 since I have worked at a Starbucks before I was pretty upset when they said they couldn't break it when they have a safe that contains more than enough money to break a 100.. very disappointed in the willingness to help have customer satisfaction...