Subway

Used to go there often, work very close. Got a thick, black facial hair in my sandwich and I know exactly the employee whose hair it was, I even commented "why isn't he wearing a beard net". Called them to tell them and TWICE they said they would have a manager called and never did!! Super unprofessional first to not have all employees properly attired to be preparing food, and also to not take accountability for the errors of your own establishment. Many people I work with (very near there) will no longer order from there because of what happened to me.

Went to go get a sandwich and had to wait for the employee to make his before he made mine and watched him make his own food with as much egg and protein as he pleased- thought he would possibly be heavy handed on mine considering i had to wait for him to do his (pretty sure you are not supposed to make your own food when employed by a restaurant to avoid over portioning yourself), got the smallest runny egg sandwich I've ever received after having his coworker come out and go “who's is that?” At the large sandwich he made himself and the guy making it quietly goes “mine”. Like bruh.

My wife and I ate here twice got sick both times. I got a survey for the restaurant so I shared my feedback not trying to get anything free but to share my concern I don't normally share reviews cause it isn't worth it. Got an email from the franchise owner and he was pretty defiant in telling me I was wrong. Told me to report it if i was that worried, I told him I will just go to a different franchise where I havent gotten sick I.

I have been to this location a total of three times. Each time an employee has been rude. This last time I received attitude because I was ordering three sandwiches and they would all be on a separate ticket. The gal helping me gave a big sigh, rolled her eyes and stated ugh okay. Then I think she realized she was being rude because after that she was pretty nice. But with her initial reaction I wanted to ask if I should just take my business elsewhere, but I was on my lunch break and picking food up for my coworkers. I can just walk to this Subway from my work but I don't think I will be returning. I guess multiple transactions are too difficult for them to do.