Jimmy John's

Honestly this place gives Jimmy John’s a really bad name. I usually get excellent service, great food and fast when going to any other Jimmy Johns. None of these things I mentioned are given at this location. I love having this option close but it is a disaster every time I am in! It is truly disappointing. There is no investment in good customer service and it shows.

Update: they sent me an email that they will be sending a gift card so I can try it out again. I appreciate the great service PREFACE: This does not reflect on the service of this specific JJ, this review is for the company in general. One of the best parts of JJ is their chips. However, after not eating JJ for quite some time I was saddened to find out that they have changed a bit by burning them to the point of overcriping. Their new chips are very over done and are not nearly as enjoyable as their older version. Very disappointing. Great sandwiches, terrible chips. It could have been the bag I got, but I’m not willing to test it out again.

Ordered at 1:32 today, 2:05 no delivery yet. Called back at 2:07 was told oh sorry we had a lunch rush, I asked if I could cancel my order he said no its on its way. Called again at 2:27 still no delivery I asked to cancel because I ordered my sandwich almost an hour ago. He said oh she is on her way. No thank you I want my money back! Terrible customer service and obviously liars as well because I live 5 minutes away. Do not wast your time and money.