Carl's Jr.

Ordered Cali classic WITH BACON. Got charged for bacon, was excited for bacon, but here we are, sans bacon. Also, PSA, I don't think ANYONE prefers the bottom.of the bucket ,WHITE lettuce on their burger. Or light yellow. You sure had some pretty green stuff for the lettuce wrap though, didn't you? Your Dr. Pepper is out of syrup, and although I got a bonus drink , of course Dr. Pepper, it's basically brown seltzer water, so thanks for that. Only good thing, the fries . Seriously unimpressed. I used to love this location... now not so much. Meh.

We always go to this Carl’s Jr., it’s close and convenient. They always tend to be slow but usually the food is good. This morning we picked up breakfast burritos in the drive thru. There was only one car in front of us, it wasn’t busy. Hey we sat waiting for our food for almost 10 minutes…just for it to be cold. The whole burrito, has items and even my sons French toast sticks. Cold and gross, I had to warm up my burrito. Very disappointed and not worth the price.

This place is sadly struggling a lot. I went through the drive thru from what I saw there was 3 workers. I waited thirty minutes in the drive thru line. My sandwich I had to take a picture of because they didn’t give me the top part I got two bottoms instead for my bread. I cannot believe I waited that long for my food but also I was stuck in the line with no way of getting out. I asked to you my fries and I still got the original. When I paid I asked for sauce and the girl sounded like she heard what I said and smacked the window which I assumed she was in a hurry. When I got my bag handed to me I didn’t think to check my food and I was afraid to even mention the fries I didn’t want to wait any longer. There was none of the sauces I asked for so I waited for another person to come to the window. All in all the service and the food and the timing all a big big mess. Not recommend at all due to terrible service and the food not made right.

I visited the drive through on November 13th of this year around 230pm on my lunch break. My order total was $11.11 so I had high hopes of an excellent experience, and it was! I saw the sign in the window that this location was starting pay at $15 an hour, and let me tell you, it's worth it, it pays off in good reviews and customer experiences like mine. The food that I ordered, a #16 and jalapeno poppers, all came out at the perfect temperature and dang near poster image quality sandwich and fry preparation. Excellent work, I lost the receipt from the order or I would have done the survey.