Bruegger's Bagels

I had a fantastic experience at this Brueggers. From the five star customer service to the freshest bagels in town, hands down one of the best breakfast spots to stop at before the corporate 9-5. Fito; the gentlemen with the cool braids, and another male that resembles Jayson Tatum greets you with a warm smile as soon as you walk through the door. I would highly recommended.

Favorite bagels and breakfast sandwich. The bagel is the top part for both halves and full of flavor and tastes fresh. Only problem is lack of seating and maybe unkempt environment.(edit: It really is a good place, I only mean a little bit unorganized likely due to COVID, just some extra crumbs here and there as well but overall great food place)

I’ve been going to Bruegger’s for 20+ years, always grabbing a bagel after getting off the T and walking to Children’s. Bruegger’s has a huge selection of freshly-made Bagels. The bagels are kettle-boiled. They have every bagel, from sweet to savory. The cream cheese selection is equally impressive. The cream cheese is made-in-Vermont. They have every variety and flavor, from sweet to savory. My personal favorite is the Onion and Chive cream cheese. I’m weird, I’ll get it on a Blueberry or Chocolate chip bagel. If you are hungry for more than just a bagel, you MUST check out their Signature Breakfast Sandwiches. My personal favorite and go-to is the “Farmhouse” breakfast sandwich. It is loaded with serious flavor. Two fresh eggs, ham, cheddar cheese, & bacon are served on a Toasted Cheesy Hash Brown bagel with country-pepper cream cheese. Bursting with flavor and I’m usually full the rest of the day! If you’re a lunch person, they do have a solid selection of sandwiches served on a bagel. The dessert menu could certainly use a few more options to choose from! If you’re a fan of coffee and iced coffees, they have you covered. Personally, I’m not a huge coffee person. I will say Bruegger’s has changed, and not in a good way. The staff are incredibly rude and short. This is commonplace at all their locations. They act inconvenienced that a customer came into the store. These days, I just have it delivered to avoid being treated with an attitude. I also have noticed the bagels have become smaller in size. Consistency is also an issue, many times the bagels are over cooked or hard. Luckily, that wasn’t the case today! The order was made correctly and delivered fresh & hot! If you’re looking for a solid breakfast sandwich on a bagel, Bruegger’s has you covered! They could improve by not shrinking the size of the bagels. Furthermore, new employees with a good attitude is needed at all their stores.

I've been going here for years because they make some of the best bagel sandwiches in Boston, but today, they went above and beyond. Only after making my order did I realize that I had left my wallet back in my office. When I went to cashier to tell them that I would be right back, they just told me forget about it and come back another time and pay it back then. AMAZING!!! This day could not have started better and that's all due to Bruegger's Bagels. THANK YOU!!!

I went in to order 3 Baker's Dozen on a whim for the Nursing staff in the CICU without any notice. Any other Bagel Shop would have been mad or upset at the inconvenience of this, but the staff here was fine, and just went with the flow! When I told them why I was getting that many, they thought it was such a nice idea. I also got 6 cream cheeses as part of the deal. They had me in & out within a few minutes. Everyone was super friendly & helpful! Definitely going back!