Golden Lily

Tried the yumcha at The Chen, Box Hill. Didn’t really have to make a booking which is good; it’s nice but not as good as some of my other fave restaurants. Parking around the area is not very easy either - Box Hill Central, ACE parking or metered street parking. Seems to be short staffed but they work pretty efficiently and pleasant. Had one dish - salted egg custard bun - which came out deflated and they took back to kitchen to remake. They steam the dishes once you’ve ordered - so do have some patience. Chilli oil was great pairing with yumcha. Pricing was slightly more affordable than some yumcha places.

Food was good. Customer services are not really to meet the standard. Waiting time is quite slow and late...recommending they can speed up their kitchen cooking time and serving time. A well managed kitchen operations shouldn't give the reason of crowded dine in atmosphere and losing the level of confidence among customers to come back.

Biggest thing about this place is that it's damn near impossible to find. No advertising no sign. Inside a hotel. The renovations were clearly done in haste and severely lacking (at least in men's toilet). Big ticket food items like seafood were definitely sub par. $50+ for scallops in foi gras tasted extremely average. 福建炒饭 was delicious. 古老肉 same. 烤麸was horrific its like they never heard of sugar. As was 拌鸭丝. I can guarantee no one tasted that, coming out the kitchen. If I could give a negative score for those items I would. 吗破豆腐 tasted worse than packet sauce from the Asian grocery store. Overall I'd say if you got lucky you might leave with a good experience. But it's about a 50/50 fail rate.